Communication Dynamics: A Resource in Assuring Drug Quality

Table 2. Examples of Commonly-Reported Drug Quality Concerns

• Container defects: leaks, cracks

• Label damaged, confusing, or missing

• Insert missing, insert wrong

• Contamination of product: chemical, insect, microbial

• Crystallization, gel formation, precipitation

• Discoloration, mottling, color variation

• Foreign material in or on dosage form

• Poor friability, capping

• Therapeutic effect lacking/potency questioned

• Similarities in product names or appearances

• Potential package tampering or drug

• Drug Shortages

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