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Third Country Nationals in the U.S.

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Frequently Asked Questions

Visa Services
Third Country Nationals Who Live in the United States and Who Wish to Apply for Visas in Mexico

Third Country Nationals residing in the United States who wish to apply for a visa in Mexico may make their interview appointment at any of the ten posts comprising Mission Mexico on-line at http://www.usvisa-mexico.com/ (click on "English" if necessary) or by phone at 1-900-476-1212.

Appointment numbers are limited and may be unavailable at some posts because of other demands so flexibility in where you wish to apply is helpful.

Who Can Apply in Mexico

• Applicants seeking to renew their C1/D, D, F, H, I, J, L, M, O, P and R visas, if the initial visa was issued in the applicant's home country or at one of the border posts in the past few years.

Notice: Certain visa applicants may be subject to additional administrative processing. This administrative processing may last weeks, thus delaying visa delivery and the applicant's return to the United States. Every effort will be made to expedite these procedures; however, it is not possible to guarantee completion of this process by a particular date.

Who Cannot Apply in Mexico:

• Applicants for B1/2 visas, including renewals are not accepted from third country nationals who are not resident in Mexico.
• Applicants who entered the U.S. with a visa issued in their home country and changed status with Department of Homeland Security in the U.S. who seek a new visa in the new visa category
• Applicants who entered the United States in one visa category and are seeking to re-enter the U.S. in a different visa category.
• Applicants who have been out of status in the U.S. having violated the terms of their visas or having overstayed the validity indicated on their I-94s.
• Applicants who entered the U.S. under the auspices of the Visa Waiver Program.
• Applicants who obtained their current visa in a country other than that of their legal residence.
• PLEASE NOTE: If you were informed when you obtained the original visa in your home country that you are subject to National Security Entry Exit Registrations (NSEERs), are a national of North Korea, Cuba, Syria, Sudan  or Iran, you are not eligible to renew your visa in Mexico.

*TCN Visa Renewals– Before deciding to apply at a consular section in Mexico, third country nationals should keep in mind that traveling to the country may require the appropriate Mexican visa from a Mexico’s embassy or consulate before making the trip. Potential applicants should be sure they have a visa, if necessary, and are prepared to wait several days in Mexico while their visa is being processed.

How to Access The Service:

The Self-Service Website is available 24 hours a day, 7 days a week at http://www.usvisa-mexico.com/ (click on "English" if necessary).

In order to use the service the applicant must purchase a PIN for US$10.00 payable by Visa or Mastercard. Please note that the PIN will expire 10 days after the appointment date. If an appointment is not scheduled, the PIN will expire 90 days after purchase. The PIN provides for 3 scheduling opportunities so that an applicant can schedule an appointment and reschedule it up to 2 additional times if necessary. Appointments cannot be changed or cancelled within 5 business days of the appointment date.

For further information the US Embassy Mexico Customer Service Center is available Monday through Friday from 7am to 9pm Central Time, and Saturday and Sunday from 9am – 3pm Central Time.

There are several payment options for accessing the Customer Service Center, including a new option to pay by Visa or MasterCard via a toll-free number from the United States:

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