United States Department of Veterans Affairs

National Center for Patient Safety

NCPS Training Program Summary

Training Programs

NCPS has developed an inclusive patient safety training program offered to VA employees nationwide in an effort to enhance safe health care delivery to veterans.

Along with more than 2,070 VA professionals, NCPS has trained representatives from 279 organizations during the 28 sessions conducted since November 1999.

Participants have come from federal and state activities, as well as from the private sector. For example, attendees have included representatives from the U.S. Indian Healthcare Service, the Connecticut Department of Health, and the American College of Surgeons.

Professionals from twelve foreign nations have also attended.

The training includes how to effectively conduct a root cause analysis, as well as how to use Healthcare Failure Mode and Effect Analysis techniques, as developed by NCPS. Another major training priority is acquainting participants with the importance of human factors engineering in health care.

Health Care Professionals From Overseas:

  • Australia
  • Brazil
  • Canada
  • Denmark
  • England
  • Hong Kong
  • Japan
  • Netherlands
  • New Zealand
  • Portugal
  • Singapore
  • Sweden

NCPS has also presented the program to health care professionals in Germany and Luxemburg. Other nations, such as France, are using the patient safety materials as a part of their national programs.

Medical Team Training Program
One hundred and nine MTT Learning Sessions have been conducted that have involved 83 facilities and targeted nearly 7,500 caregivers.

Patient Safety Curriculum Workshops for Residents
NCPS has had 500 attendees from more than 72 VA hospitals and 45 university affiliates. The attendees have included professionals from 42 states and six countries:

  • Australia
  • Canada
  • Japan
  • Netherlands
  • South Africa
  • United Kingdom
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