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National Center for Chronic Disease Prevention and Health Promotion
Behavioral Risk Factor Surveillance System
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| Sampling and Sampling Information Protocols | ||
| Background Rationale of Policy Memo 98.3 | ||
| Implementation of Item 4 | ||
The "BRFSS User's Guide" specifies in Chapter 7 that interviewing 1) will be monitored while in progress and 2) that a sample of completed interviews will be called back for verification. These two activities are complementary, and both should be conducted when resources are sufficient.
If electronic monitoring is not possible, verification callbacks must be done each month. If resources are insufficient to do both, verification call-backs can be discontinued as long as monitoring is done in an optimal fashion. Optimal monitoring includes all of the following:
1. A telephone line monitoring system is used that allows both the interviewer and the respondent to be heard. 2. A CATI system is used and the administration of the questionnaire can be replicated and viewed at another monitor. 3. The monitoring system is unobtrusive, that is, there is no line noise and persons monitoring are not in sight of the interviewer. 4. Monitoring is done systematically for all interviewers at least once every month. 5. he results of monitoring are documented, shared with the interviewer, and saved for use in performance evaluations.
An additional third step is required when electronic monitoring is regulated by state law. When State law requires the respondent be notified of possible monitoring of the interview, the following statement should be substituted immediately before Section I of the questionnaire:
The interview will only take a short time. The interview may be monitored for quality assurance purposes, but all information obtained in this study will be confidential.
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Policies and Regulations | BRFSS Home | Contact Us This page last reviewed June 22, 2005
United States Department of Health and Human Services |
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