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Home > FAQs > Document Delivery/ILL -- Wrong article received |
If the article you received was incorrect, you may complete and submit the form Report a Problem with ILL Requests Filled by NLM (https://docline.gov/docline/help/contact_nlm/ill_web_form.cfm) or contact the Collection Access Section of the National Library of Medicine (NLM) by email at custserv@nlm.nih.gov; or by fax at (301) 496-2809. Please provide the complete citation and the DOCLINE request number which appears on the cover page of each delivered document. If for any reason NLM cannot provide the correct article, you will be issued a credit equal to the cost of the delivered document.
Return to the list of ILL FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/ill_wrong_article.html
Last reviewed: 22 September 2008
Last updated: 22 September 2008
First published: 14 June 2007
Metadata| Permanence level: Permanence Not Guaranteed