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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

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HCAAF Resource Center

Human Capital Planning Critical Success Factor

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Definition: The agency designs a coherent framework of human capital policies, programs, and practices to achieve human capital requirements to directly support the agency's strategic plan.

When the key elements of the critical success factor Human Capital Planning are effectively implemented, agencies will realize the following results:

Select this link to view the key elements and suggested performance indicators for this critical success factor.PDF File [45 KB]


Effectiveness Results

  • The agency's strategic plan establishes an agency-wide vision that guides human capital planning and investment activities.
  • The agency has a system in place to continually assess and improve human capital planning and investment and their impact on mission accomplishments.
  • Managers are held accountable for effective implementation of human capital plans and overall human capital management.

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Compliance Result

In accordance with the Chief Human Capital Officers Act of 2002 (CHCO Act)PDF File, the agency CHCO carries out the functions authorized in 5 U.S.C. 1402, including aligning the agency's human resources policies and programs with organizational mission, strategic goals, and performance outcomes.

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