[Federal Register: August 16, 2000 (Volume 65, Number 159)]
[Notices]               
[Page 50034]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr16au00-119]                         


[[Page 50034]]

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OFFICE OF PERSONNEL MANAGEMENT

 
Submission for OMB Review; Comment Request for a New Customer 
Satisfaction Survey for the Workforce Compensation and Performance 
Service Web Pages

AGENCY: Office of Personnel Management.

ACTION: Notice

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (Public 
Law 104-13, May 22, 1995), this notice announces that the Office of 
Personnel Management (OPM) has submitted to the Office of Management 
and Budget a request for an emergency clearance to add a customer 
survey to the Workforce Compensation and Performance Service (WCPS) web 
pages located on the OPM web site, including the Performance Management 
Technical Assistance Center, the Compensation Administration pages, the 
Federal Classification System pages, and the Strategic Compensation 
page. This survey will allow WCPS to elicit customer feedback, and 
provide an opportunity for web page users to communicate their needs. 
Thus, the survey will further improve customer service. The WCPS web 
pages are used by Federal human resources specialists, managers, 
supervisors, employees, and the general public. Participation in the 
survey is voluntary. Readers complete the survey online. We estimate it 
will take 1 minute to complete the survey. Approximately 900 surveys 
will be completed annually. The total annual burden is 15 hours.
    Comments are particularly invited on:

--Whether this collection of information is necessary for the proper 
performance of functions of the Office of Personnel Management, and 
whether it will have practical utility;
--Whether our estimate of the public burden of this collection is 
accurate, and based on valid assumptions and methodology; and
--Ways in which we can minimize the burden of the collection of 
information on those who may respond, through the use of the 
appropriate technological collection techniques or other forms of 
information technology.

    For copies of this proposal, contact Mary Beth Smith-Toomey on 
(202) 606-8358, or e-mail to mbtoomey@opm.gov.

DATES: Comments on this proposal should be received on or before 
September 15, 2000.

ADDRESSES: Send or deliver comments to--

Peggy Higgins, Chief, Performance Management and Incentive Awards 
Division, U.S. Office of Personnel Management, 1900 E Street, NW, Room 
7412, Washington, DC 20415-8340

and

Joseph Lackey, OPM Desk Officer, Office of Information and Regulatory 
Affairs, Office of Management and Budget, New Executive Office 
Building, NW., Room 10235, Washington, DC 20503

FOR INFORMATION REGARDING ADMINISTRATIVE COORDINATION CONTACT: Karen 
Lebing, Team Leader, Outreach & Operations, Performance Management and 
Incentive Awards Division, (202) 606-2720.

U.S. Office of Personnel Management.
Janice R. Lachance.
Director.
[FR Doc. 00-20654 Filed 8-15-00; 8:45 am]
BILLING CODE 6325-01-P