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Customer Service Vision
U.S. Dept. of Health and Human Services

The U.S. Dept. of Health and Human Services (HHS) will provide its external and internal customers with courteous, timely, and efficient service that will exceed customer expectations and equal the best in business. In order to continuously improve its services, HHS will encourage and use ongoing customer feedback to help establish its customer service standards and performance measures, and share results with its customers.

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