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PIH-REAC Technical Assistance Center (TAC)

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The TAC serves as the primary point of contact for PIH program and business area inquiries.

Customers may call the TAC Monday through Friday, 7:00am - 8:30pm EST.

(new) Monday, January 19, 2009 is a Federal Holiday honoring Dr. Martin Luther King, Jr. The PIH-REAC Technical Assistance Center (TAC) will be closed on this day in observance.

Federal offices in Washington, DC will be closed Tuesday, January 20, 2009 for Inauguration Day. The PIH-REAC TAC will be closed on this day for these proceedings.

The Technical Assistance Center will reopen on Wednesday, January 21, 2009 at 7:00 am EST

 


: TAC Notice :
When calling choose the best option for your request, be logged into the REAC system, be ready to share:
  • your ID number
  • PHA Code
  • TIN number
  • FHA number
  • FYE
  • error message and
  • any other specific information needed to answer your inquiry.

PIH-REAC Technical Assistance Center:

Phone: 1-888-245-4860
  • Press 1 - Disaster Assistance
  • Press 2 - WASS Secure Systems Problems (Password Resets, BPRs, AKCs)
  • Press 3 - For Inspectors Only
  • Press 4 - PIH/PIC Program Requests
  • Press 5 - Public Housing Requests (Financial, Management Certifications, Resident Issues)
  • Press 6 - Housing Multifamily Requests (Physical Inspection and Financial Issues)

PIH-REAC TAC

Fax: 202-485-0280 or 202-485-0274
Add the TAC's URL to your 'Favorites' and contact us to get a prompt response.

You may also reach us through email at REAC_TAC@hud.gov. You will receive a response by return email or telephone.

HUD security protocol PROHIBITS sending sensitive information, such as, Social Security Numbers, passwords, and other individual personal data through web, fax or email.

For issues requiring further research, the TAC will contact you directly via phone or email.
 
Content current as of 13 January 2009   Follow this link to  REAC Tech Support   
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