Welcome to the help desk. We realize that if you are accessing this portion of the Learning Center, you are
experiencing technical difficulty. To assist in resolving any technical difficulties,
the Learning Center provides three levels of technical support. To find the best
way to resolve your specific concern, please view a
description of the levels of support offered for the Learning Center.
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How To Guide Files
Below you may download PDF How To Guides for various areas of the Learning Center. If you would like to have all the “How To’s” in a single file, download the full "Learning Center How to Guide" (2.7 MB).
Learning Center Frequently Asked Questions
To assist you in finding answers to your questions, we have provided a list of
Frequently Asked Questions (FAQs). These FAQs answer the most commonly submitted questions to the Learning Center support system and will likely answer your question. If the FAQs do not address your concern, please submit a ticket to the Online Ticket System following the instructions below.
Online Ticket System
You may submit a ticket through our online ticketing system.
Once you have submitted a ticket, you can expect to hear back from us within 48 hours.
You can view the status of your tickets at any time in
My Help Desk.
Technical Phone Support
We know that sometimes you just want to speak with a real person, so The NSTA Learning
Center also provides a support representative to help you assess the problem and find a
solution as quickly as possible.
If your problem is technical in nature, you may contact our help desk by calling
703-312-9384 between 10:00 AM – 6:00 PM Eastern M–F.
If you have problems with the purchase of a product, please contact NSTA’s Service
Central at 703-243-7100.