Services Online

You can use Services Online if you receive benefits under the Civil Service Retirement System (CSRS), Federal Employees Retirement System (FERS) or FERS Special, or the Organization Retirement and Disability System (ORDS).

To use it, you need your "CSA" or "CSF" claim number and your Personal Identification Number (PIN). Your PIN is the random number issued to you by the Office of Personnel Management (OPM). If you have not received a PIN, please send a message, including your claim number, to retire@opm.gov with "PIN Request" in the subject line.

Use this website to:

• start, change, or stop federal and state income tax withholdings;
• buy, change, or stop savings bonds;
• request a duplicate Form 1099-R;
• change your Personal Identification Number (PIN) for accessing our automated systems;
• establish, change, or stop an allotment to an organization;
• change your mailing address;
• start direct deposit of your payment or change the account or financial institution to which your payment is sent;
• establish, change, or stop a checking or savings allotment;
• view a statement describing your annuity payment.