Missing Payments

If you do not receive your payment on the first business day of the month, please call your financial institution first for information. You can report a lost or missing payment online. You may also call us during regular business hours or write to:

U.S. Office of Personnel Management
Attention: Check Loss
Post Office Box 7815
Washington, D.C. 20044-7815.

If you write to us, please sign your letter.

Tell us which check is missing. We will also need to know:

• your seven-digit claim identification ("CSA" or "CSF") number; and
• the date you expected to receive the missing payment. (This is to avoid any misunderstanding about which payment you have not received.)

When we receive your report, we will notify the U.S. Department of the Treasury about your missing or lost payment. If the payment has not been negotiated, they will issue you replacement payment. If the payment has been negotiated, they will send you instructions on how to file a claim for a duplicate payment.