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Performance Management

Performance Plans FAQs

Under the Federal employee performance appraisal regulations, employees must have a performance plan that includes at least one critical element. A few of the most frequently asked technical questions about performance plans include:

List of Questions

In the definition of a critical element, what is meant by performance at the individual level?
Could someone who has responsibility for a group of employees (supervisor, manager, team leader) have a critical element based on a result that the group is expected to achieve?
Does a program have to use the same number of levels to appraise elements and to assign ratings of record?

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In the definition of a critical element, what is meant by performance at the individual level?
Performance at the individual level means the accomplishment of outputs and work processes for which the employee can be held individually accountable. Because failure of a critical element can result in an employee's reduction in grade or removal, critical elements would measure those outputs/outcomes and processes over which the employee is expected or intended to have control and exercise authority. It would not be reasonable to hold an employee accountable for outputs and processes when the authority and resources for them are shared with others or controlled by someone other than the employee.

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Could someone who has responsibility for a group of employees (supervisor, manager, team leader) have a critical element based on a result that the group is expected to achieve?
Yes. The Office of Personnel Management believes it is possible to develop a critical element and standard that holds a supervisor, manager, or team leader responsible for group performance. The element and standard would have to be crafted carefully so that it identifies achievements that would be expected to result when the individual supervisor, manager, or team leader properly exercises his or her leadership responsibilities.

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Does a program have to use the same number of levels to appraise elements and to assign ratings of record?
No, not at all. In fact, the Office of Personnel Management anticipates that this is an area where agencies may show considerable creativity. Agency performance appraisal programs must specify a method for deriving a rating of record and assigning a summary level. The level designators described at section 430.208(d) at title 5, Code of Federal Regulations (Level 1, Level 2, Level 3, etc.) address summary levels only.

One agency appraisal program could be designed to:

  • appraise critical elements at only two levels (which must be Fully Successful and Unacceptable);
  • use group-level non-critical elements with their standards written only at the Outstanding level and appraise them using at least two levels (e.g., Outstanding and Not Outstanding); and
  • use summary Levels 1, 3, and 5 and assign the summary level based on appraisal of both the critical and non-critical elements.

Another program, possibly even in the same agency and under the same overall appraisal system, could be designed to:

  • appraise critical elements at five levels (two of which must be Fully Successful and Unacceptable) in the interest of providing specific feedback and developing information to use in justifying appropriate individual recognition and rewards,
  • use the Pass/Fail summary level pattern (Levels 1 and 3) to assign summary levels based simply on whether any critical element is appraised as Unacceptable, and
  • use a variety of performance information and measurements, including appraisal of additional performance elements included in employee performance plans, to drive the distribution of awards in ways that underscore achieving the organization's objectives.

In outlining these alternatives, the Office of Personnel Management is recommending neither, but simply illustrating the flexibility the regulations provide. The particular program design choices that agencies and their subcomponents make should reflect their own situations and needs.

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