U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

Resources

360-Degree Assessment: An Overview (9/97)

An overview of the use of 360-degree feedback. Includes discussion on sources of input, privacy issues, questions, and answers.

Newsletter Articles

"Coaching Positive" for Team Success (8/99)

Explains how you can use Tony DiCicco's strategies and techniques to help improve team performance.

Competencies That Support Effective Performance Management (Winter 2001)

Provides an explanation of competencies and describes which specific competencies supervisors and team leaders need to develop to help them manage their employee's performance.

Dealing With the Marginal Performer (6/99)

Reviews the reasons it's important to address marginal performance and provides tips for supervisors who want to help marginal performers improve.

Developing Performance Standards (4/98)

Reviews the principles of writing good standards that can be used effectively to appraise employee performance of those elements.n

Effective Teams Strive for Consensus (4/99)

Explains what consensus is and describes three effective methods to help teams build consensus.

Formula for Maximizing Performance (Summer 2001)

Explains how organizations and employees must have both the capacity and the commitment to perform in order to achieve good performance.

Good Performance Management Aids Retention and Productivity (4/99)

Presents the results of three studies on retention and productivity describing the critical factors for creating a productive work environment and retaining good employees.

Supervisors in the Federal Government: A Wake-Up Call (Summer 2001)

Reviews an OPM study of the status of agencies' efforts to select, develop, and evaluate first-level supervisors.

Book Reviews

The 9 Natural Laws of Leadership (Winter 2001)

Reviews Dr. Warren Blank's book, The 9 Natural Laws of Leadership and briefly explains the connection between leadership and performance management.