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Provide Plug-Ins for non-HTML Files

Classification:
[x] Standard 

Categories:
[x] Accessibility/508
[x] Links
[x] Multimedia & New Media
[x] Required Pages & Elements

Standard:

HHS must provide links to free readers and/or related players/viewers for all non-HTML file formats, such as Adobe Acrobat (PDF), MS Word (DOC), MS PowerPoint (PPT), MS Excel (XLS) files and video files.

HHS must provide links to access necessary plug-ins for non-HTML elements on a web page.

Rationale:

Site visitors need full and free access to all information on HHS Web pages.

Exemptions: N/A

Sources: N/A

Requirements (content & style):

Links to viewers/players must be available from a prominent location—such as a linked notice placed at the top of a Web page or in the footer location—and must be used on all relevant Web pages.

  • If your page uses embedded video such as Flash, the page must detect if the user has the appropriate plug-in and, if not, prompt the user to install the player.
  • If your page links to an audio or video file, provide a link to the appropriate player.
  • If your page links only to Word files, use this notice (or something similar):
    Documents in DOC format require Microsoft Word® or Microsoft Word Viewer®. If you experience problems with DOC documents, please download Word Viewer 2003®.
  • If your page links only to PDFs, use this notice (or something similar):
    Documents in PDF format require the Adobe Acrobat Reader®. If you experience problems with PDF documents, please download the latest version of the Reader®.
  • If your Web page links to multiple non-HTML files, use this notice (or something similar):
    If you need help accessing information in different file formats such as PDF, Word, MP3, see Instructions for Downloading Viewers and Players.

Related Standards:
Provide File Type and Size with Downloadable Files
Present RSS and Podcast Links in a Consistent Format
Accessibility (Section 508) and Video/Multimedia Content

Related Guidelines:
Instructions for Downloading Viewers and Players

Checklist:
Provide links to plug-ins for all non-html formatted files and/or non-html page elements.