Missouri Dept. of Social Services, DAB No. 826 (1987)

DEPARTMENTAL GRANT APPEALS BOARD

Department of Health and Human Services

SUBJECT:  Missouri Department
of Social Services

Docket No. 86-133
Decision No. 826

DATE:  January 15, 1987

DECISION

The Missouri Department of Social Services (Missouri/ State) appealed a determination by the Health
Care Financing Administration (HCFA/Agency) disallowing $613,977 in federal financial participation
(FFP) claimed by the State under the Medicaid program for fiscal years 1983-1985.  HCFA based the
disallowance on alleged overpayments for fiscal agent services provided by General American Consultec
(GAC) under Missouri's Medicaid Management Information System (MMIS).  HCFA asserted that the
overpayments resulted from Missouri's implementation of an unauthorized payment methodology for its
fiscal agent, GAC.  During the course of these proceedings, HCFA reduced the disallowance to $603,019.
 
Based on the following analysis, we uphold the revised disallowance subject to possible further
recalculation as provided below.
 
Background
 
On October 6, 1981 Missouri prepared a Request for Proposal (RFP) for the fiscal agent services needed to
operate the State's MMIS.  HCFA approved the RFP on November 24, 1981.  The State circulated the RFP
to 123 prospective offerors and received three firm offers.  In January 1982, Missouri awarded a three-year
contract to GAC to provide fiscal agent services beginning July 1, 1982.
 
On June 4, 1982 Missouri submitted for HCFA's approval a contract amendment (amendment six) which
altered the method of payment between the State and GAC from that originally outlined in the RFP.  The
RFP originally called for payment to the fiscal agent to be based on the number of claims processed. 
Amendment six revised that methodology to provide for a fixed payment rate for each year of the contract. 
On June 28, 1982, HCFA rejected amendment six.  The Agency reasoned that the amendment altered "the
 
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entire complexion of the contract," to such an extent that unsuccessful offerors may have submitted
different offers had this new payment methodology been included in the RFP.  See HCFA Ex. C. 
Nevertheless, throughout the life of the contract Missouri paid GAC under the methodology outlined in
amendment six.  Consequently, on June 16, 1986, HCFA disallowed $613,977 in FFP for the fiscal years
1983-1985 based on overpayments resulting from Missouri's use of the amended payment methodology.
 
Missouri offered four general arguments for reversing the disallowance -- (1) HCFA's disapproval of
amendment six was arbitrary, capricious, and unreasonable; (2) even if HCFA acted reasonably in not
approving the amendment, the disallowance should have been based on cost data and estimates available
at the time of the disapproval of the amendment; (3) the defense of laches bars the disallowance; (4) in the
alternative, HCFA's computation errors require an $18,030.62 reduction in the disallowance.  We discuss
each of these arguments below.
 
Analysis
 
I.   Missouri was required to obtain prior approval of amendment six and HCFA's disapproval of that
amendment was reasonable.
 
 A.  Amendment six required prior approval.
 
HCFA maintained that applicable regulations required that the State obtain .prior approval for
amendment six.  Specifically, HCFA cited 45 CFR 95.611(a) (1980), which requires a state to obtain prior
written approval from HCFA when it plans to acquire Automatic Data Processing (ADP) equipment or
services that it anticipates will cost $100,000 over a twelve-month period, or cost $200,000 in total. 
HCFA Brief, p. 3.
 
Missouri did not deny that the services obtained from its fiscal agent were ADP services, nor argue that
the requirement for prior approval was inconsistent with the statutory authority for the Medicaid
program.1/ Instead, Missouri argued that ". . . Amendment 6 must be treated as a separate event . . .
because it was negotiated and
                    
 
1/ We think it is consistent with HCFA's responsibility in administering Medicaid to require prior
approval for such acquisitions, which not only entail a significant commitment of federal funds but also
substantially affect the operation of the program.
 
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entered into after the MMIS contract had been awarded to GAC, and not as a part of that process.  This . .
. eliminated any need for its prior approval by HCFA." Missouri Reply Brief, p. 1.  Additionally, Missouri
noted that since it anticipated that the amendment would save the State approximately $500,000 over the
life of contract, the prior approval requirements of 45 CFR 95.611(a) did not apply.  Missouri Brief, pp. 3-
4.
 
We disagree.  The facts support a finding that amendment six was not a separate event outside the prior
approval requirements.  Thus, we conclude that the State was required to obtain prior approval for the
amendment.  Throughout its argument before the Board, the State placed strong emphasis on the
importance of the price factor in evaluating the offers of the prospective fiscal agents.  Price was, in fact,
the most heavily weighted factor in the State's evaluation process.  Missouri Brief, p. 1.
 
It is fair to say that the modification worked a radical change on the nature of the procurement.  The
modification changed the payment methodology from a fixed price per claim to a flat fee per year
regardless of the number of claims processed.  This was a substantial change affecting how the contractor
would have to account for its services.  Thus, it is clear that the State's modification went to the essence of
the agreement, and was tantamount to a new procurement, both in terms of its consequences for the
parties and its potential financial impact on federal liability in the project.
 
The fact that Missouri anticipated a cost savings of $500,000 is largely irrelevant, to the central issue
here, i.e., whether prior approval was required by federal regulations.2/ The amendment by which the
State hoped to generate a savings of $500,000 was but a subpart of a larger contract.  Since the contract
required prior approval and amendment six worked an essential change upon the contract, the logical
conclusion is that Missouri was required to obtain prior approval of the amendment.
 
Missouri also argued that section ll.d., of 45 CFR Part 74, Appendix G (also referred to as Attachment 0
of Office of Management and Budget Circular A-102 and made applicable by 45 CFR 74.161), allows the
State to engage in noncompetitive negotiation for procurement of services when traditional competitive
bidding proves inadequate.
                    
 
2/ The State's estimate of a cost savings was far from accurate, but this is not the basis for the
disallowance.
 
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inadequate.  Specifically, the regulation provides that a contract may be awarded by noncompetitive
negotiations where -- (1) the item is available only from a single source; (2) in cases of public emergency
which would not permit a delay; (3) the federal agency authorizes noncompetitive negotiation; (4) after
solicitation of a number of sources, competition is determined inadequate.
 
This regulation addresses those limited situations where a contract may properly be awarded outside the
competitive bidding process, not modification of a contract which has already been awarded through the
competitive process and approved as required by federal regulations.  By its own admission the State
awarded the contract after a competitive process.  The State waited until after the contract had been
executed to alter its essential element, the payment methodology.  See Missouri Brief, p. 2.  Moreover,
even if this regulation was applicable, it would not benefit the State as -- (1) fiscal agent services were
clearly available from more than one source before Missouri decided to alter the contract; (2) there has
been no evidence of a public emergency necessitating a noncompetitive negotiating process; (3) HCFA did
not authorize a non-competitive negotiating process; (4) the competitive process was not inadequate as
Missouri awarded the contract as a result of that process.
 
Additionally, the State Medicaid Manual (which is routinely sent to all states) provides clear support for a
finding that Missouri was required to obtain prior approval for amendment six.  Section 11269 of the
Manual specifically states, "contract modification proposals will be subject to prior approval. . . ." See
HCFA Ex. Q.  Finally, Missouri's active pursuit of approval for the amendment belies its current
argument that prior approval was not required.  Missouri clearly requested approval for the amendment on
June 4, 1982, and engaged the Agency in a course of correspondence, after HCFA's initial rejection of the
amendment, aimed at securing its approval.  See HCFA Ex. B; Missouri Exs. E-J.
 
B.  HCFA's disapproval of amendment six was reasonable.
 
The State contended that HCFA acted unreasonably in not approving amendment six.  Missouri noted that
it received only three offers in response to the RFP (out of a pool of 123 potential bidders) and that among
the actual offerors GAC's was the lowest by a wide margin.  Thus, Missouri reasoned that "there was no
real possibility of open and free competition affecting the awarding of this contract amendment." Missouri
Brief, p. 6.
 
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The fact that only three proposals were received does not justify Missouri's reliance on the general
availability of a non-competitive process.  The contract was awarded under a competitive process in which
price (as determined by a specific payment methodology) was a major factor.  The price factor aside, GAC
was ranked only second by the evaluation committee.  HCFA Brief, p. 7; Missouri Ex. M, p. 5. 
Additionally, as HCFA noted, price was clearly a concern to prospective offerors as evidenced by the
dialogue concerning estimated claim volumes at the pre-bid conference.  See Missouri Ex. C, p. 8 of 14,
Questions 79 & 81.  Further, in response to a question in the pre-bid conference as to whether there would
be a negotiation period after the contract was awarded, Missouri indicated that a "bidders (sic) proposal is
subject to immediate acceptance without discussion with the bidder." See Missouri Ex. C, p. 8 of 9,
Question 213.  Thus, not only did Missouri change the single most important element of the contract after
the contract had been awarded, it did so after informing potential offerors that there would be no
opportunity to negotiate contract terms after submitting their proposals.
 
Missouri also argued that HCFA's rejection of amendment six violated 45 CFR Part 74, Appendix G,
section 2.a., which provides that "executive agencies shall not substitute their judgment for that of the
grantee unless the matter is primarily a Federal concern." However, the record supports a conclusion that
the Agency was not substituting its judgment for the State's in terms of whether the amendment would be
economically beneficial.  Rather, HCFA determined that Missouri's actions in amending the contract were
in effect a subversion of the procurement process.  This point was made in HCFA's original rejection of
amendment six as well as subsequent correspondence with Missouri including the actual notice of
disallowance.  See HCFA Ex. C; Missouri Exs. F, H, J, & L.  Moreover, it is consistent with the Agency
regulations on procurement of ADP services, which emphasize open and free competition in accordance
with Attachment 0 of OMB Circular A-102.  See 45 CFR 95.613.  Since price was a significant evaluation
factor in the award of this contract, the change in the payment methodology undermined the competitive
negotiation process since the other offerors did not have an opportunity to submit an offer based on the
amended methodology.  See 45 CFR Part 74, App. G, section ll.c.
 
Given these facts, we find that Missouri was required to obtain prior approval of amendment six and that
HCFA's decision not to approve the amendment was reasonable.
 
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II.  HCFA was not required to calculate the disallowance based on data available at the time it rejected the
amendment.
 
Missouri alleged that since HCFA relied on the "prior approval" concept as a basis for the disallowance,
then HCFA could rely only on information available at the time of its disapproval of amendment six to
calculate the disallowance.  Missouri noted that in the "original HCFA disapproval letter"3/, HCFA
reserved the right to take the disallowance if the costs under amendment six exceeded the costs under the
original payment methodology.  However, HCFA also indicated that if the actual cost under amendment
six was less than the original contract would have paid, federal reimbursement would be based on the
lower figure.  Missouri argued that under this approach HCFA sought the best of both worlds, waiting to
choose the payment methodology producing the largest disallowance.  Missouri theorized that this course
of action constituted disapproval after the fact.  Missouri reiterated its argument that since its best
estimate led it to believe that the amended payment methodology would save $500,000, no disallowance
should be imposed.  Missouri Brief, pp. 9-11.
 
HCFA's timing and calculation of the disallowance were proper.  From the time HCFA rejected
amendment six (June 28, 1982) Missouri was on notice that implementation of any payment methodology
other than that originally approved by HCFA could result in a disallowance.  HCFA's subsequent
communications with the State regarding amendment six reinforced this point.  See Missouri Exs. F, H, &
J.  Additionally, HCFA's reports on Missouri's Quarterly Statement of Expenditures (HCFA Exs. D-P) for
the period in issue also indicated that Missouri was incurring potential liability for an overexpenditure of
funds.  Thus, the facts demonstrate that Missouri clearly chose to implement amendment six at its own
risk, disregarding HCFA's warnings.  Moreover, by informing Missouri that, if it took that risk, it could
claim FFP only in costs actually incurred, HCFA was merely stating the obvious.  We find nothing
improper in HCFA's approach, which, commendably, was clear in informing the State of the
consequences of its proposed action.
 
                    
 
3/ The amendment was originally disapproved on June 28, 1982.  Missouri refers here to a July 14, 1982
letter from HCFA which was in response to a July 2 letter from the State.  See Missouri Ex. F.
 
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The State argued that "[i]t is legally irrelevant that the audited results after the fact" did not substantiate
its original estimate of a cost savings resulting from the amended payment methodology.  Missouri Brief,
p. 8.  Far from being legally irrelevant, we find that the "audited results" used to calculate the
disallowance are considerably more accurate indicators than Missouri's estimate (and therefore more
equitable to all parties) in determining actual costs incurred in excess of the approved amount.  As HCFA
noted, it was not clear from Missouri's statements at the time the State sought prior approval of the
amendment that the revised payment methodology would result in a cost savings.  See HCFA Brief, pp. 8-
9; HCFA Ex. B, p. 2.  Here, HCFA waited until the completion of the contract to assess a disallowance. 
HCFA contended that this process (as opposed to quarterly disallowances) saved the State $57,100 since it
gave the State the benefit of those months where the amended payment methodology worked in its favor. 
HCFA Brief, p. 10.  Missouri did not attempt to refute this argument.
 
Given the facts and HCFA's unrebutted assertion that its methodology for calculating the disallowance
benefitted the State, we conclude that HCFA's timing of, and basis for calculating the disallowance were
proper.
 
 III. Laches is not a defense against this disallowance.
 
Missouri argued that the doctrine of laches is a defense to this disallowance, since HCFA waited four
years to take the disallowance.  Missouri maintained that it was harmed by the delay since during that
period the State had suffered a substantial turnover in officials who otherwise would have been able to
attest to the propriety of following the amended payment methodology.
 
Missouri's argument is not convincing.  As we found in Maryland Department of Human Resources,
Decision No. 519, February 29, 1984, it is well settled that the federal government is not subject to the
defense of laches in enforcing its rights.  Decision No. 519, p. 4.  See United States v. Summerlin, 310
U.S. 414, 416 (1940).  See also Orange-Chatham Comprehensive Health Services, Inc., Decision No. 749,
April 30, 1986.
 
Even a finding that laches could be applied to the federal government, would not avail the State here.  As
discussed above, HCFA's timing of the disallowance was proper and, in fact, to Missouri's benefit. 
Additionally, the Agency periodically warned Missouri with each review of the State's quarterly reports
that a disallowance was possible
 
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based on Missouri's choice of payment methodology.  See HCFA Exs. D-P.  However, Missouri knowingly
continued to pay its fiscal agent in a manner inconsistent with the contract approved by HCFA.
 
Accordingly, we find that the defense of laches is inapplicable here.
 
IV.  Calculation of the Disallowance.
 
Missouri alleged that even if we were to uphold the legal basis for the disallowance, HCFA's errors in
computing the disallowance entitled the State to a reduction of $18,030.62 in the disallowance amount. 
Missouri Brief, pp. 13-15.  HCFA responded to Missouri's position and reduced the disallowance by
$10,958.  HCFA indicated that it could not ascertain whether certain figures, presented by Missouri,
warranted a further reduction in the disallowance.  However, HCFA did not specifically preclude this
possibility.  HCFA Brief, p. 16.
 
Neither party has presented enough information for the Board to make an informed decision on the
propriety of a further reduction in the disallowance.  Therefore, HCFA should provide the State a
reasonable opportunity to clarify the confusion over these figures.  If the parties attempt to establish
whether an additional reduction of the $7,072.62 in dispute ($18,030.62 - 10,958) is justified and are
unable to do so, they may return to the Board for our assistance on that limited issue.
 
Conclusion
 
Based on our analysis, we uphold the disallowance in the amount of $595,946.38.  With regard to the
remaining amount of $7,072.62 involved in the calculation dispute, we remand that portion of this appeal
to HCFA in accordance with our suggestions outlined above in section IV.
 
 
 ________________________________
 Judith A. Ballard
 
 ________________________________
 Norval D. (John) Settle
 
 ________________________________
 Charles E. Stratton
 Presiding Board Member