Relocation Advisory Services

Information by State  Print version   In This Section Introduction and Objectives   Overview of the URA   Planning   What is a Program or Project?   Voluntary vs. Involuntary Acquisition   Involuntary Acquisition   Who is/ Who is Not Displaced?   Relocation Notices   Relocation Advisory Services   Residential Relocation   Housing of Last Resort   Temporary Relocation   Nonresidential Relocation   Overview of Section 104(d)   Additional Information This training module was last updated in September, 2005.

In addition to being required by law, relocation advisory services are the single most important part of a successful relocation program. Relocation advisory services are required to be provided to all eligible displaced persons including nonresidential displaced persons.

What are some key relocation advisory services requirements?

• Determine the needs and preferences of displaced persons
  
  
• Explain available relocation assistance
  
  
• Explain a person's right to appeal if they are not satisfied with agency decisions
  
  
• Offer and provide transportation to locate replacement housing
  
  
• Offer other assistance (e.g. social services or financial referrals, housing inspection, etc.)
  
  
• Provide current and ongoing listings of comparable dwellings for residential displacements and replacement sites for businesses
  
  
• Supply information on other federal and state programs offering assistance
  
  
• Provide counseling and other assistance to minimize hardship in adjusting to relocation
  
  
• And other required and appropriate assistance

Where can you go to find more information about relocation advisory services?

You should consult 49 CFR 24.205 and Chapter 2 of HUD Handbook 1378 for more guidance.