CPSC, Zenith Announce Recall to Repair Large-Screen, Analog Projection Televisions
Press Release # 03-078
Transcript
CPSC Hal Stratton speaks "Zenith and the US Consumer Product Safety Commission have worked cooperatively to get the word out to all consumers who have these recalled televisions. They should immediately pick up the phone and call Zenith to schedule a free repair."
"If you have a Zenith large screen projection TV purchased between 1995 and 1999, give the company a call for a free inspection and repair. A tear in a gasket can cause fluid to leak from the picture tube. This can cause smoking, charring and electrical arcing inside the television posing a fire hazard to consumers."
John Taylor, Vice President, Public Affairs, Zenith Electronics Corporation speaks "Zenith is proud of their strong record of product safety and reliability. And the reputation that Zenith has earned for product quality for the last 85 years. This product recall reflects Zenith's committment to serving our customers."
"The repair involves the installation of a device to prevent coolant fluid from leaking onto the circuitry inside of the set. This simple modification performed by a Zenith authorized technician could take about 1/2 hour."
(Various views of a Zenith television)
TEXT: The recalled projection televisions have 46-60 inch screens and were manufactured from April 1995 through July 1997 and August 1998 through November 1998. The date of manufacture can be found on the white label on the back of the set.
(Close-up views of the label on the back of a Zenith Television set)
TEXT: Major appliance and department stores nationwide sold these televisions from about April 1995 through April 1999 for between $1,200 and $2,800. Consumers who have one of these televisions should immediately contact Zenith at (800) 777-5195. 24 hours a day, 7 days a week, to arrange for a free inspection and repair or visit the company's dedicated website at www.projorecall.com
(Views of a consumer dialing the 800 number)
(Views of a consumer visiting the recall website)
TEXT: In Cooperation with CPSC, Zenith conducted a recall beginning in 1998, in which they notified owners of the television sets covered by the program, which resulted in 61,000 units being repaired. This notice is intended for consumers who did not participate in the first program or have one of the 80,000 televisions being added to the 1990 program.
(Views of consumers watching television on the Zenith television set)