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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

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This page can be found on the web at the following url:
http://www.opm.gov/FedLDP/ProgramDetails.aspx?ProgramID=426

Federal Government Leadership Development Programs

Developing Customer-Focused Organizations

Learn the specialized knowledge you need to serve your customers more efficiently, instill customer-responsive habits throughout your organization and create a customer-focused culture that will strengthen your interactions with the public. 5-days.

Agency

Office of Personnel Management/Center for Leadership Capacity Services

GS Level(s)

GS 9-15

Type

  • Fed Gov-Wide - Federal Government-Wide
  • Outside of Fed Gov - Outside of Federal Government

Components

  • Residential Coursework
  • Discussions
  • Team Projects

Get More Info

 
PDF Help U.S. Office of Personnel Management 1900 E Street NW, Washington, DC 20415 | (202) 606-1800 | TTY (202) 606-2532