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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

This page can be found on the web at the following url:
http://www.opm.gov/FedLDP/ProgramDetails.aspx?ProgramID=356

Federal Government Leadership Development Programs

The Support Staff Development Certificate Program

The Certificate Development Program provides for the development of basic competencies including oral and written communication, interpersonal skills, decisiveness, problem solving, self-direction, technical credibility, and customer service. Emphasis is placed on development of competencies through courses in the DOT Electronic Learning Management System (ELMS).

Agency

Department of Transportation/Federal Highway Administration

GS Level(s)

GS 4-7

Type

  • In Agency Only - In Agency Only

Components

  • Distance Learning
  • Individual Needs Assessment(s)
  • Team Projects

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