U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

Human Resources Line of Business (HR LOB)
HR LOB Governance

The HR LOB governance structure establishes the oversight and development of the common solution(s) for the transformation of the Federal Government a duplicative, dispersed HR IT environment to a standardized solution or set of solutions characterized by interoperability, efficiency, and service excellence. The governance structure described below was developed to enable a competitive environment in which customer agencies will have the option to choose from a public or private shared service center for their human resources functions (core and noncore) and to facilitate a seamless integration of HR solutions. It ensures that each Federal agency has a voice in determining how the common solution(s) will be developed and implemented while enabling existing SSCs to participate in the process. The current governance structure of the HR LOB includes three tiers.

The Strategy, Policy, Planning and Oversight tier:

• The Multi-Agency Executive Strategy Committee (MAESC) is composed of 24 member agencies with OPM and OMB as co-chairs. The 24 participating agencies are Agency for International Development (USAID), Department of Agriculture (USDA), Department of Commerce (DOC), Department of Defense (DOD), Department of Education (ED), Department of Energy (DOE), Department of Homeland Security (DHS), Department of Housing and Urban Development (HUD), Department of the Interior (DOI), Department of Justice (DOJ), Department of Labor (DOL), Department of State (State), Department of Transportation (DOT), Department of Treasury (Treasury), Department of Veterans Affairs (VA), Environmental Protection Agency (EPA), General Services Administration (GSA), Department of Health and Human Services (HHS), the Intelligence Community, National Aeronautics and Space Administration (NASA), National Science Foundation (NSF), Office of Management and Budget (OMB), Office of Personnel Management (OPM), and Social Security Administration (SSA).
• The MAESC is co-chaired by the OPM HR LOB Program Director and the OMB Internal Efficiency and Effectiveness (IEE) Portfolio Manager.
• The MAESC includes ex-officio members from divisions within OPM, as well as liaisons to the CIO Council, CFO Council, Small Agency Council, Federal Acquisition Council, and Budget Officers Advisory Council.
• The MAESC ultimately reports to the OPM Director, who chairs the Chief Human Capital Officers' Council (CHCOC).
• The Requirements Board led by OPM's Strategic Human Resources Policy (SHRP) division oversees and approves the policy requirements for HR LOB SSCs.
• The Chief Human Capital Officers Council (CHCOC) Subcommittee on the HR LOB supports governmentwide efforts to transform the delivery of HR services within the Federal government so that agencies can devote their time and effort to the more strategic management of human capital. This Subcommittee, as part of the governance structure of the OPM HR LOB Program, is focused on ensuring that this transformation is implemented successfully across Government.

The User Requirements tier:

• The requirements workgroups develop the policy requirements for SSCs.
• The Customer Council that represents the voice of the customer, consists of 14 representatives from across the Federal Government including OPM, and reports directly to the MAESC.
• The following workgroups developed the enterprise architecture (EA) and will continue to provide updates to the EA when required:
  • Business Reference Model Workgroup.
  • Data Model Workgroup.
  • Performance Model Workgroup.
  • Service Component Model Workgroup.
  • Technical Model Workgroup.

The Operations and Delivery tier:

• The Shared Service Center Advisory Council/Payroll Advisory Council (SSCAC) represents the voice of the providers and includes representatives from the five Federal SSCs and DOD's Defense Finance and Accounting Service (DFAS) and the GSA as payroll providers. The SSCAC reports directly to the MAESC.