Message from the President:
Government likes to begin thingsto declare grand new programs and causes. But good beginnings are not the measure of success. What matters in the end is completion. Performance. Results.
President George W. Bush in an excerpt from The Presidents Management Agenda
It is important we honor the work of individuals who have chosen to serve America in the civil service. Your work is critical to the protection and efficient operation of this great Nation. We need to ensure you have the tools you need to succeed in your important mission.
The Honorable Kay Coles James, Director
U.S. Office of Personnel Management
To help in Building High Performing Organizations by providing cost-effective,
results-oriented services and products that help our customers recruit and retain
the best leadership talent.
To offer support services that assist our customers in Caring for Federal Employees and Their Families.
We are committed to helping your agency and your employees find cost effective solutions to organizational and personnel needs. We'll do what it takes.
Meeting the goals of the President's Management Agenda by helping Agencies
recruit talent, develop and educate leaders, and implement innovative human
capital solutions.
We provide Human Resources (HR) management and consulting assistance to your
agencies in:
Our experienced consultants can assist your staff in a wide range of HR recruitment, staffing, and classification services including:
Our team of psychologists can help your agency develop a balanced set of reliable
diagnostic indicators leading to improved agency performance.
The suite of tools that we use includes:
We provide Technology Management to support your human resource (HR) processes
which include recruiting, staffing, and employee benefits.
Systems like: Employee Express/MyPay, USA Staffing, USAJOBS, and HR Manager
Consulting options:
We can provide Training and Management Assistance. We have experienced contractors,
offering a range of solutions that address your specific training and strategic
human capital management needs.
We provide the expert training and contract oversight to optimize your investment.
OPM is a recognized leader in the design and delivery of world class educational and leadership development courses and programs. The in-residence courses available to your agency are offered at three locations:
Western Management Development Center
in Denver, CO
Eastern Management Development Center
in Shepherdstown, WV
Federal Executive Institute
in Charlottesville, VA
In addition, we can custom design and develop courses and programs that meet
the needs of your agency at one of these campuses or at an off-site location.
Our succession planning programs will assist you in identifying and preparing
potential leaders for not only their current responsibilities, but for their
future in your agency.
The Presidential Management Fellows Program (PMF) is the premier recruiting
and leadership development program for exceptionally talented people who hold
Masters Degrees and Doctorates.
Custom designed training and consulting services are tailored to your unique
requirements.
We can provide investigative services to your agency on a cost-effective basis while maintaining our high standards of quality and integrity.
These services include:
The Center for Retirement and Insurance Services will continue to provide Federal
employees, retirees and their families with benefits, programs, and services
that offer choice, value, and quality to help maintain the governments
position as a competitive employer.
Retirement Services Program
Insurance Services Program
Call us at (202)606-0600 for more information about our Systems and Solutions
for the 21st Century. For further information and assistance, please
call our courteous staff at one of the following numbers, or visit our Websites:
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The Customer Satisfaction Survey provides us the most important perspectivethat of our customers; the information is a key component of our balanced scorecard.
Your creativity in fighting through issues and trying to find
a way to meet your customer's demands is impressive.
Best training investment for the dollar.
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This is the most impressive learning experience I have had.
The atmosphere lends itself to building a community while here at
the [Federal Executive] Institute. The surroundings are beautiful and relaxing.
The common space is comfortable and inviting and the rooms are well appointed.
Ive been very impressed with the caliber of recruits that weve
been getting the last couple of years. It seems that the screening process
is much better than it was in years past.
Excellent service! Thanks to all of you for your great help.
Thanks so much for your detailed response. I really appreciate the
information and the time it must have taken you to compile.
I called...and found a very personable, helpful person. The insurance problem was resolved within a matter of days.
..I find it incredibly reassuring to know that we have qualified, thoughtful personnel...representing us in the FEHB Program.
The response to my questions on your web site is incredible. I love
this site and the wealth of information it provides. Keep up the great work!
I've been in the government in a business office for 31 years and your retirement benefits booklet is the best document I've ever read.