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Exhibit 300 (BY2009) - National Institutes of Health (NIH) OD Business System (NBS), National Institutes of Health

PART ONE


OVERVIEW


1. Date of Submission:
2008-02-04
2. Agency:
009
3. Bureau:
25
4. Name of this Capital Asset:
NIH OD NIH Business System (NBS)
5. Unique Project Identifier:
009-25-01-01-01-4601-00
6. What kind of investment will this be in FY2009?
Mixed Life Cycle
7. What was the first budget year this investment was submitted to OMB?
FY2001 or earlier
8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
The NBS Project is replacing the NIH administrative and financial core operations systems, including the general ledger, AP/AR, budget, procurement, supply, travel, and property systems. The NBS project has been approved by the NIH IT Board of Governors and the DHHS IT Investment Review Board as of July 1, 2003 and is one component of the department-wide DHHS' UFMS. This investment is reviewed annually, most recently in June 26, 2007, and the HHS ITIRB continues to recommend the development of the NBS. The project supports HHS Strategic Goal 8 Achieve excellence in management practices and PMA initiatives for financial performance and expanded e-government. The NBS supports e-gov objectives by establishing a web-based COTS E-Gov business system that automates internal processes to improve the federal government's use of IT and to standardize the sharing of financial data between and among government agencies as well as deploying eTravel. The NBS was the pilot for the UFMS as HHS began to modernize and integrate its financial systems to meet JFMIP standards. A 2005 NBS/UFMS merge study concluded that"...UFMS and NBS are not ready for a full merge in the short term." NBS development for unique NIH functionality is coordinated with UFMS. NBS has the following strategic objectives:- Eliminate redundant and outdated financial systems by implementing a modern integrated HHS-wide system; - Produce accurate, timely, reliable and relevant financial information to help HHS managers make fact-based operational decisions; - Comply with applicable federal financial management system requirements; - Strengthen internal controls by instituting standard business rules, data requirements, and accounting policies across HHS; - Streamline operational activities to achieve more efficient and cost-effective business performance; - Continue to achieve unqualified audit opinions on annual financial statements. The NIH chose a COTS product; Oracle E-Business Suite and partnered COTS bolt-ons (GELCO for travel, Compusearch PRISM for contracts and Sunflower Assets for property management). Selection of the ERP solution is in keeping with OMB Circulars No. A-127 and A-130 to give first priority to purchasing for Federal applications. The NBS deployed the General Ledger and Travel in 2003, Warehouse Management and Inventory in Feb 2007, Acquistions and Property Management in May 2007 and will deploy GovTrip integration in 2008, Service Supply Fund management in 2009/2010.
9. Did the Agency's Executive/Investment Committee approve this request?
yes
9.a. If "yes," what was the date of this approval?
2007-06-26
10. Did the Project Manager review this Exhibit?
yes
11.a. What is the current FAC-P/PM certification level of the project/program manager?
Senior/Expert-level
12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
no
12.a. Will this investment include electronic assets (including computers)?
yes
12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
no
13. Does this investment directly support one of the PMA initiatives?
yes
If yes, select the initiatives that apply:
Initiative Name
Expanded E-Government
Financial Performance
13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
Financial Performance: Implementation leverages data from other agency systems to ensure data consistency, minimize duplicate data entry and provide better customer service. Expanded E-Gov: Implements the NGMS GovTrip eTravel system as well as web-based procurement, property and requisitioning systems giving NIH administrative personnel consistent business processes, integrated business solutions improving employee efficiencies, reducing transaction errors and improving data quality.
14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
no
15. Is this investment for information technology?
yes
16. What is the level of the IT Project (per CIO Council's PM Guidance)?
Level 3
17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
(1) Project manager has been validated as qualified for this investment
18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
yes
19. Is this a financial management system?
yes
19.a. If yes, does this investment address a FFMIA compliance area?
yes
19.a.1. If yes, which compliance area:
Financial Statements and reporting
19.b. If yes, please identify the system name(s) and system acronym(s) as reported in the most recent financial systems inventory update required by Circular A11 section 52.
NIH OD NIH Business System (NBS)
20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
AreaPercentage
Hardware0
Software6
Services90
Other5
21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
n/a
22. Contact information of individual responsible for privacy related questions.
NameKaren Pla
Phone Number301-402-6201
TitleNIH Privacy Act Officer
Emailplak@mail.nih.gov
23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
yes
24. Does this investment directly support one of the GAO High Risk Areas?
yes

SUMMARY OF SPEND


1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.

All amounts represent Budget Authority

Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).

Government FTE Costs should not be included as part of the TOTAL represented.
Cost TypePy-1 & Earlier
-2006
PY
2007
CY
2008
BY
2009
Planning Budgetary Resources8.6800.5870.8620.037
Acquisition Budgetary Resources71.91114.4977.6357.544
Maintenance Budgetary Resources16.1541.14610.02510.376
Government FTE Cost27.8937.5797.3487.103
# of FTEs96212121
2. Will this project require the agency to hire additional FTE's?
no

PERFORMANCE


In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.
Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
RowFiscal YearStrategic Goal SupportedMeasurement AreaMeasurement GroupingMeasurement IndicatorBaselinePlanned Improvement to the BaselineActual Results
12006Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of NBS Help Desk tickets (per module).FY05 Travel - 9,968 tickets. FY05 Budget/Finance - 258 tickets.Travel - 7.975 tickets. Budget/Finance - 206 tickets, representing a 20% improvement8854 Travel tickets in FY06 - constitutes an 11% reduction Travel tickets from FY05
22006Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesProductivityPercent of total NBS tickets closed by Level 3 personnelFY05 10% of tickets closed by Level 3 personnelLess than 15% of total NBS tickets closed by Level 3 personnelFY06 ave 12% of tickets closed by Level 3 personnel
32006Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsReporting and InformationNumber of purchase orders approved136,966 purchase orders141,075 purchase orders approved, representing a 3% increaseFY06 132,853 purpurchase orders approved. This represents a slight decreasefrom FY05.
42006Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailabilityDays to close books5 days4 days, representing a 20% improvement5 days
52006Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityPercent of server uptimeFY05 99.8% NBS component uptime within the support window99.8% or higherFY06 99.8% NBS component uptime within the support window
62007Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of NBS Help Desk tickets (per module).8854 Travel tickets in FY06Travel 7800 tickets; Budget/Finance 200Travel - 7,445 tickets, a 16% reduction from FY06; Budget/Finance - 298 tickets, affected by 2 new major deployments
72007Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesProductivityPercent of total NBS tickets closed by Level 3 personnelFY06 ave 12% of tickets closed by Level 3 personnel10% of tickets9% of tickets
82007Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsReporting and InformationNumber of purchase orders approvedFY06 132,853 purchase orders approved132,000 purchase ordersFY07 123,632 Purchase Orders approved, a 7% reduction due to tighter budget
92007Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailabilityDays to close books5 daysMonthly/Quarterly - 1 day, Year-End 5 daysMonthly/Quarterly - 1 day, Year-end 5 days
102007Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityPercent of server uptimeFY06 99.8% NBS component uptime within the support window99.8% or higher99.9 uptime
112008Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of NBS Help Desk tickets (per module).FY 2007 actual resultsTBD based on PY resultsTBD
122008Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesProductivityPercent of total NBS tickets closed by Level 3 personnelFY 2007 actual resultsTBD based on PY resultsTBD
132008Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsReporting and InformationNumber of purchase orders approvedFY 2007 actual resultsTBD based on PY resultsTBD
142008Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailabilityDays to close booksFY 2007 actual resultsTBD based on PY resultsTBD
152008Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityPercent of server uptimeFY 2007 actual results99.8% or higherTBD
162009Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of NBS Help Desk tickets (per module).FY 2008 actual resultsTBD based on PY resultsTBD
172009Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesProductivityPercent of total NBS tickets closed by Level 3 personnelFY 2008 actual resultsTBD based on PY resultsTBD
182009Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsReporting and InformationNumber of purchase orders approvedFY 2008 actual resultsTBD based on PY resultsTBD
192009Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailabilityDays to close booksFY 2008 actual resultsTBD based on PY resultsTBD
202009Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityPercent of server uptimeFY 2008 actual results99.8% or higherTBD
212010Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of NBS Help Desk tickets (per module).FY 2009 actual resultsTBD based on PY resultsTBD
222010Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesProductivityPercent of total NBS tickets closed by Level 3 personnelFY 2009 actual resultsTBD based on PY resultsTBD
232010Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsReporting and InformationNumber of purchase orders approvedFY 2009 actual resultsTBD based on PY resultsTBD
242010Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailabilityDays to close booksFY 2009 actual resultsTBD based on PY resultsTBD
252010Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityPercent of server uptimeFY 2009 actual results99.8% or higherTBD
262011Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of NBS Help Desk tickets (per module).FY 2010 actual resultsTBD based on PY resultsTBD
272011Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesProductivityPercent of total NBS tickets closed by Level 3 personnelFY 2010 actual resultsTBD based on PY resultsTBD
282011Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsReporting and InformationNumber of purchase orders approvedFY 2010 actual resultsTBD based on PY resultsTBD
292011Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailabilityDays to close booksFY 2010 actual resultsTBD based on PY resultsTBD
302011Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityPercent of server uptimeFY 2010 actual results99.8% or higherTBD
312012Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of NBS Help Desk tickets (per module).FY 2011 actual resultsTBD based on PY resultsTBD
322012Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesProductivityPercent of total NBS tickets closed by Level 3 personnelFY 2011 actual resultsTBD based on PY resultsTBD
332012Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsReporting and InformationNumber of purchase orders approvedFY 2011 actual resultsTBD based on PY resultsTBD
342012Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailabilityDays to close booksFY 2011 actual resultsTBD based on PY resultsTBD
352012Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityPercent of server uptimeFY 2011 actual results99.8% or higherTBD

Enterprise Architecture


In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA.
1. Is this investment included in your agency's target enterprise architecture?
yes
2. Is this investment included in the agency's EA Transition Strategy?
yes
2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
NIH OD NIH Business System (NBS) -- The NBS Project will replace the NIH administrative and financial core operations systems and is a component of the department-wide effort of the Health and Human Services Unified Financial Management System (UFMS). The NIH/NBS, a phased deployment, deployed the general ledger module and travel manager system as targeted. The HHS implementation of UFMS proceeded in parallel to NIH's implementation of NBS. As the two systems rely on much of the same underlying
3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
no
4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.

Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.

Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.

Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.

Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service.
RowAgency Component NameAgency Component DescriptionService TypeComponentReused Component NameReused UPIInternal or External Reuse?Funding %
1Access ControlAccess Control - Support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management.Security ManagementAccess Control  No Reuse0
2Access ControlAccess Control - Support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management.Security ManagementAccess ControlAccess Control009-25-02-00-01-3109-00Internal0
3Activity-Based ManagementDefines the set of capabilities that support a defined, specific set of finance-related tasks for a given objective.Financial ManagementActivity-Based Management  No Reuse0
4Ad HocDefines the set of capabilities that support the use of dynamic reports on an as needed basis.ReportingAd Hoc  No Reuse2
5Asset Cataloging / IdentificationDefines the set of capabilities that support the listing and specification of available assets.Asset / Materials ManagementAsset Cataloging / Identification  No Reuse1
6Asset Transfer, Allocation, and MaintenanceDefines the set of capabilities that support the movement, assignment, and replacement of assets.Asset / Materials ManagementAsset Transfer, Allocation, and Maintenance  No Reuse1
7Assistance RequestDefines the set of capabilities that support the solicitation of support from a customer.Customer Initiated AssistanceAssistance Request  No Reuse1
8Audit Trail Capture and AnalysisAudit Trail Capture and Analysis - Support the identification and monitoring of activities within an application, system, or network.Security ManagementAudit Trail Capture and Analysis  No Reuse1
9AuditingDefines the set of capabilities that support the examination and verification of records for accuracy.Financial ManagementAuditing  No Reuse2
10Billing and AccountingDefines the set of capabilities that support the charging, collection and reporting of an organization's accounts.Financial ManagementBilling and Accounting  No Reuse18
11Call Center ManagementDefines the set of capabilities that handle telephone sales and/or service to the end customer.Customer Relationship ManagementCall Center ManagementCall Center Management009-25-02-00-01-3109-00Internal0
12Catalog ManagementDefines the set of capabilities that support the listing of available products or services that an organization offers.Supply Chain ManagementCatalog Management  No Reuse1
13Computers / Automation ManagementDefines the set of capabilities that support the identification, upgrade, allocation and replacement of physical devices, including servers and desktops, used to facilitate production and process-driven activities.Asset / Materials ManagementComputers / Automation Management  No Reuse3
14Contact and Profile ManagementDefines the set of capabilities that provide a comprehensive view of all customer interactions, including calls, email, correspondence and meetings; also provides for the maintenance of a customer's account, business and personal information.Customer Relationship ManagementContact and Profile Management  No Reuse1
15Credit / ChargeDefines the set of capabilities that support the use of credit cards or electronic funds transfers for payment and collection of products or services.Financial ManagementCredit / Charge  No Reuse1
16Customer / Account ManagementDefines the set of capabilities that support the retention and delivery of a service or product to an organization's clients.Customer Relationship ManagementCustomer / Account ManagementCustomer / Account Management009-25-02-00-01-3109-00Internal0
17Decision Support and PlanningDefines the set of capabilities that support the analyze information and predict the impact of decisions before they are made.Business IntelligenceDecision Support and Planning  No Reuse4
18Identification and AuthenticationDefines the set of capabilities that support obtaining information about those parties attempting to log on to a system or application for security purposes and the validation of those users.Security ManagementIdentification and AuthenticationIdentification and Authentication009-25-02-00-01-3109-00Internal0
19Inventory managementDefines the set of capabilities that provide for the balancing of customer service levels with inventory investment.Supply Chain ManagementInventory management  No Reuse0
20Invoice / Requisition Tracking and ApprovalDefines the set of capabilities that support the identification of where a shipment or delivery is within the business cycle.Supply Chain ManagementInvoice / Requisition Tracking and Approval  No Reuse5
21License ManagementDefines the set of capabilities that support the purchase, upgrade and tracking of legal usage contracts for system software and applications.Systems ManagementLicense ManagementLicense Management009-00-01-01-01-0009-00Internal0
22Network ManagementDefines the set of capabilities that monitor and maintain a communications network in order to diagnose problems, gather statistics and provide general usage.Organizational ManagementNetwork ManagementNetwork Management009-25-02-00-01-3109-00Internal0
23Identification and AuthenticationDefines the set of capabilities that support obtaining information about those parties attempting to log on to a system or application for security purposes and the validation of those users.Security ManagementIdentification and Authentication  No Reuse0
24Online HelpDefines the set of capabilities that provide an electronic interface to customer assistance.Customer Initiated AssistanceOnline Help  No Reuse0
25Online TutorialsDefines the set of capabilities that provide an electronic interface to educate and assist customers.Customer Initiated AssistanceOnline Tutorials  No Reuse0
26Ordering / PurchasingDefines the set of capabilities that allow the placement of request for a product.Supply Chain ManagementOrdering / Purchasing  No Reuse1
27Partner Relationship ManagementDefines the set of capabilities that provide a framework to promote the effective collaboration between an organization and its business partners, particularly members of the distribution chain (e.g., channel and alliance partners, resellers, agents, brokers, and dealers) and other third parties that support operations and service delivery to an organization's customers; includes performance evaluation of partners, if necessary.Customer Relationship ManagementPartner Relationship Management  No Reuse0
28PersonalizationDefines the set of capabilities to change a user interface and how data is displayed.Customer PreferencesPersonalization  No Reuse0
29Process TrackingDefines the set of capabilities that allow the monitoring of activities within the business cycle.Tracking and WorkflowProcess Tracking  No Reuse0
30ProcurementDefines the set of capabilities that support the ordering and purchasing of products and services.Supply Chain ManagementProcurement  No Reuse46
31Property / Asset ManagementDefines the set of capabilities that support the identification, planning and allocation of an organization's physical capital and resources.Asset / Materials ManagementProperty / Asset Management  No Reuse0
32Reservations / RegistrationDefines the set of capabilities that allow electronic enrollment and confirmations for services.Customer Initiated AssistanceReservations / Registration  No Reuse0
33Revenue ManagementDefines the set of capabilities that support the allocation and re-investment of earned net credit or capital within an organization.Financial ManagementRevenue Management  No Reuse0
34Standardized / CannedDefines the set of capabilities that support the use of pre-conceived or pre-written reports.ReportingStandardized / Canned  No Reuse0
35Storefront / Shopping CartDefines the set of capabilities that support the online equivalent of the supermarket cart, where orders and merchandise are placed.Supply Chain ManagementStorefront / Shopping Cart  No Reuse0
36Travel ManagementDefines the set of capabilities that support the transit and mobility of an organization's employees for business purposes.Human ResourcesTravel Management  No Reuse2
37Warehouse managementDefines the set of capabilities that provide for the storage and movement of materials within a warehouse, including these processes: material receipt, order picking, packaging, labeling and shipping.Supply Chain ManagementWarehouse management  No Reuse0
5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.

FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.

Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate.
RowSRM Component>Service AreaService CategoryService StandardService Specification (i.e., vendor and product name)
1Access ControlService Access and DeliveryAccess ChannelsWeb BrowserInternet Explorer and Netscape Navigator browser
2Access ControlService Access and DeliveryDelivery ChannelsIntranetNetegrity Siteminder and Active Directory
3Access ControlService Access and DeliveryService RequirementsAuthentication / Single Sign-onNetegrity Siteminder and Active Directory
4Activity-Based ManagementService Interface and IntegrationInteroperabilityData Types / ValidationOracle AP, PO, AR and federal financials accounting
5Ad HocService Interface and IntegrationInteroperabilityData Types / ValidationData mapping for Oracle standard reports
6Asset Cataloging / IdentificationService Interface and IntegrationInteroperabilityData Format / ClassificationOracle and Progress database indexes, word processing and graphics.
7Asset Transfer, Allocation, and MaintenanceService Platform and InfrastructureHardware / InfrastructureServers / ComputersEnterprise class servers running SunOS 9
8Assistance RequestService Access and DeliveryAccess ChannelsWireless / PDABlackBerry
9Assistance RequestService Platform and InfrastructureSupport PlatformsPlatform IndependentOracle JInitiator
10Audit Trail Capture and AnalysisService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementApplimation Integra Codebase, Mercury Test Director, Remedy, RiskRadar.
11AuditingService Access and DeliveryService TransportService TransportApplimation, AppWorx and Ringmaster
12AuditingService Platform and InfrastructureDatabase / StorageStorageEMC SAN
13Billing and AccountingService Platform and InfrastructureHardware / InfrastructureEmbedded Technology DevicesKodak scanners for AP invoicing and label printers
14Call Center ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementRemedy
15Catalog ManagementService Platform and InfrastructureDelivery ServersWeb ServersOracle iProcurement
16Computers / Automation ManagementComponent FrameworkPresentation / InterfaceDynamic Server-Side DisplayJava Server Pages (JSP)
17Contact and Profile ManagementService Interface and IntegrationInteroperabilityData Types / ValidationOracle HR People Data Conversion Interface
18Credit / ChargeService Interface and IntegrationInteroperabilityData TransformationOracle transaction processing
19Customer / Account ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementRemedy
20Decision Support and PlanningService Access and DeliveryAccess ChannelsCollaboration / CommunicationsRemedy
21Decision Support and PlanningService Access and DeliveryAccess ChannelsOther Electronic ChannelsOracle forms
22Decision Support and PlanningService Platform and InfrastructureDatabase / StorageDatabaseOracle and Progress.
23Identification and AuthenticationService Access and DeliveryService RequirementsAuthentication / Single Sign-onCA SiteMinder
24Identification and AuthenticationService Access and DeliveryService RequirementsAuthentication / Single Sign-onMicrosoft Active Directory
25Inventory managementService Access and DeliveryAccess ChannelsOther Electronic ChannelsOracle Inventory and iProcurement
26Invoice / Requisition Tracking and ApprovalService Interface and IntegrationInteroperabilityData Types / ValidationOracle AP/AR/ iProcurement
27Network ManagementService Platform and InfrastructureHardware / InfrastructureWide Area Network (WAN)Wide Area Network (WAN)
28License ManagementService Platform and InfrastructureHardware / InfrastructureServers / ComputersE25K Sun Servers, EMC DMX2000 SAN
29Network ManagementService Platform and InfrastructureHardware / InfrastructureLocal Area Network (LAN)Local Area Network (LAN)
30Identification and AuthenticationService Access and DeliveryService RequirementsLegislative / ComplianceNBS Security Program (supports ROLE/PRIVILEGE MANAGEMENT component)
31Online HelpComponent FrameworkPresentation / InterfaceStatic DisplayHTML
32Online TutorialsService Platform and InfrastructureDelivery ServersPortal ServersPlumtree Portal software
33Ordering / PurchasingService Platform and InfrastructureHardware / InfrastructureNetwork Devices / StandardsComputers, telephones
34Partner Relationship ManagementService Platform and InfrastructureSupport PlatformsPlatform DependentOracle and Gelco base functionality
35PersonalizationService Platform and InfrastructureSupport PlatformsPlatform DependentThe Oracle, Gelco, Sunflower and Prism COTS software is certified deployed for users on Windows 2000, Windows XP and MAC OS X platforms.
36Process TrackingService Access and DeliveryAccess ChannelsCollaboration / CommunicationsOracle Workflow
37ProcurementService Interface and IntegrationInterfaceService Description / InterfaceOracle Procurement, Compusearch Prism
38Property / Asset ManagementService Platform and InfrastructureHardware / InfrastructurePeripheralsLoftware barcode printing, Intermec Scanners
39Reservations / RegistrationComponent FrameworkData ManagementDatabase ConnectivityJava database connectivity and open database connectivity
40Revenue ManagementService Interface and IntegrationInteroperabilityData Types / ValidationOracle Federal Financials (Projects, AR)
41Standardized / CannedService Platform and InfrastructureDelivery ServersApplication ServersOracle 9iAS
42Storefront / Shopping CartService Platform and InfrastructureDelivery ServersWeb ServersApache and IIS are used within the COTS for iProcurement.
43System Resource MonitoringService Access and DeliveryService RequirementsHostingSun E25K servers
44Travel ManagementService Platform and InfrastructureSupport PlatformsPlatform DependentGelco Travel Manager
45Warehouse managementService Interface and IntegrationInteroperabilityData Types / ValidationOracle WMS and inventory
6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
yes
6.a. If yes, please describe.
This investment leverages: Budget Formulation and Execution Line of Business, Financial Management Line of Business.

PART TWO


RISK


You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.

Answer the following questions to describe how you are managing investment risks.
1. Does the investment have a Risk Management Plan?
yes
1.a. If yes, what is the date of the plan?
2005-05-19
1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
no
3. Briefly describe how investment risks are reflected in the life cycle cost estimate and investment schedule:
The Risk Action Management and Mitigation Plan (RAMMP) for the NIH Business System (NBS) is performed throughout the life cycle of the project and includes risk identification, risk quantification, risk planning and risk management. Each item identified is assigned a cost estimate based on probability, cost impact, schedule impact, technical impact, and other impacts as identified. These cost estimates are incorporated into the project life cycle cost estimates during project planning and were incorporated into the analysis of alternatives for this selected alternative; therefore the project cost is also risk-adjusted in the summary of spending table. New risks are analyzed, prioritized, reported against, and incorporated into the overall project plan to effectively manage the project risk until it can either be mitigated or accepted. This incorporates the risk management activities throughout the NBS project's life cycle. Projects risks are regularly monitored to limit their impact on schedule or cost modification. Risk reviews occur twice a month and are attended by all federal and contractor leads. Items identified are entered and tracked into a commercial product, Risk Radar, as the tool for risk management, mitigation planning and monitoring. This process proactively identifies potential problems and addresses associated solutions when it is easier and less risky to do so, thus preventing project-related issues and risk. It also enables more effective use of resources by facilitating the early identification of potential problems and provides input into management decisions regarding resource allocation.

COST & SCHEDULE


1. Does the earned value management system meet the criteria in ANSI/EIA Standard 748?
yes
2. Is the CV% or SV% greater than ± 10%?
no
3. Has the investment re-baselined during the past fiscal year?
no