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Exhibit 300 (BY2009) for HHS Unified Financial Management System

PART ONE


OVERVIEW


1. Date of Submission:
2008-02-04
2. Agency:
009
3. Bureau:
00
4. Name of this Capital Asset:
HHS Unified Financial Management System
5. Unique Project Identifier:
009-00-01-01-01-0001-00
6. What kind of investment will this be in FY2009?
Mixed Life Cycle
7. What was the first budget year this investment was submitted to OMB?
FY2003
8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
HHS relies on multiple, independent legacy accounting systems to meet its financial management needs. In addition, component agencies maintain a number of systems that give some level of financial management functionality. These systems provide information to the core financial system of record through a series of automated and manual interfaces. Previous analysis identified at least 107 different systems with 119 interfaces and 15 manual data entry processes--the level of interface complexity at each agency varies. Financial management functions are decentralized and some activities, such as reporting, require significant manual processes to produce accurate financial management information. The Unified Financial Management System (UFMS) is a business transformation effort, designed to integrate department-wide financial management systems and operations by aligning the Department's businesses with modern technological capabilities. UFMS replaces five legacy financial systems with one modern accounting system. UFMS uses Oracle Federal Financials, a web-based COTS product to satisfy three categories of financial management systems requirements mandated by FFMIA. In addition, the UFMS investment helps HHS achieve the following strategic objectives: -Eliminate redundant and outdated financial systems -Produce accurate, timely, reliable, and relevant financial information to help HHS managers make fact-based operational decisions -Comply with applicable federal financial management system requirements -Strengthen internal controls by standardardizing business rules, data requirements and accounting policies across HHS -Streamline operational activities to achieve more efficiency and cost-effective business performance -Continue to achieve unqualified audit opinions on annual financial statements The HHS ITIRB approved the business need for UFMS in June 2002 and approved its subsequent business case in November 2002 closing the CPIC Select Phase for UFMS. Since, UFMS has been successfully deployed across all HHS component agencies with the exception of NIH and CMS, which are outside the scope of the investment. In 2005 HHS deployed UFMS at CDC and FDA. In 2006, HHS deployed UFMS at PSC and PSC-serviced agencies and in October 2007, at Indian Health Service, completing the UFMS implementation. UFMS entered full steady state in January 2008.
9. Did the Agency's Executive/Investment Committee approve this request?
yes
9.a. If "yes," what was the date of this approval?
2007-06-26
10. Did the Project Manager review this Exhibit?
yes
11.a. What is the current FAC-P/PM certification level of the project/program manager?
Senior/Expert-level
12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
no
12.a. Will this investment include electronic assets (including computers)?
yes
12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
no
13. Does this investment directly support one of the PMA initiatives?
yes
If yes, select the initiatives that apply:
Initiative Name
Expanded E-Government
Financial Performance
13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
UFMS automates internal processes, minimizes redundancy, standardizes business processes and maximizes interoperability to increase timely and accurate financial management reporting across HHS. It provides automated funds control so managers can assess available program funds daily. UFMS uses a browser-based user interface to deliver robust query and reporting capabilities. UFMS reduces workload burden on vendors by leveraging one vendor database and eliminating errors caused by re-keying data.
14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
no
15. Is this investment for information technology?
yes
16. What is the level of the IT Project (per CIO Council's PM Guidance)?
Level 3
17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
(1) Project manager has been validated as qualified for this investment
18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
yes
19. Is this a financial management system?
yes
19.a. If yes, does this investment address a FFMIA compliance area?
yes
19.a.1. If yes, which compliance area:
Financial Systems and Processes
19.b. If yes, please identify the system name(s) and system acronym(s) as reported in the most recent financial systems inventory update required by Circular A11 section 52.
Unified Financial Management System (UFMS)
20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
AreaPercentage
Hardware3
Software3
Services78
Other16
21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
n/a
22. Contact information of individual responsible for privacy related questions.
NameSuzi Connor
Phone Number(202) 260-5528
TitleOS Senior Privacy Official
EmailSuzi.Connor@hhs.gov
23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
no
24. Does this investment directly support one of the GAO High Risk Areas?
yes

SUMMARY OF SPEND


1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.

All amounts represent Budget Authority

Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).

Government FTE Costs should not be included as part of the TOTAL represented.
Cost TypePy-1 & Earlier
-2006
PY
2007
CY
2008
BY
2009
Planning Budgetary Resources32.6161.2000.3000.000
Acquisition Budgetary Resources163.70237.3006.6500.000
Maintenance Budgetary Resources34.14126.05232.34741.627
Government FTE Cost29.5977.9762.1230.650
# of FTEs15840104
2. Will this project require the agency to hire additional FTE's?
no

PERFORMANCE


In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.
Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
RowFiscal YearStrategic Goal SupportedMeasurement AreaMeasurement GroupingMeasurement IndicatorBaselinePlanned Improvement to the BaselineActual Results
12006S.O. 1.2 - Increase health care service availability and accessibilityMission and Business ResultsCost Accounting / Performance MeasurementAchievement of clean audit opinion.2005 audit opinion.Maintain a clean audit opinion.Maintain a clean audit opinion.
22006S.O. 1.2 - Increase health care service availability and accessibilityCustomer ResultsCustomer Satisfaction# and/or % of customers satisfied (defined as achieving a 4 or higher) such as number of internal HHS users, and stakeholders satisfied with UFMS.2005 customer satisfaction rate.Maintain and/or improve customer satisfaction rate.Maintain and/or improve customer satisfaction rate.
32006S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of customers satisfied (defined as achieving a 4 or higher) with retrieval and accessibility of financial management information, including ease of online use.2005 customer satisfaction (with retrieval and accessibility) rate.To be determined.To be determined.
42006S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesFinancial ManagementTotal average cost per hour of producing monthly and annual reports.Average 2005 cost per hour of producing monthly and annual reports (excludes CMS).`To be determined (maintain or improve monthly and annual reconciliation and reporting costs).To be determined (maintain or improve monthly and annual reconciliation and reporting costs).
52006S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesPlanningTotal time for conducting monthly and annual reconciliation activities, (includes investigating discrepancies).Total time in 2005 for conducting monthly and annual reconciliation activities (includes investigating discrepancies; excludes CMS).To be determined (maintain or improve monthly and annual reconciliation and reporting hours).To be determined (maintain or improve monthly and annual reconciliation and reporting hours).
62007S.O. 1.2 - Increase health care service availability and accessibilityMission and Business ResultsCost Accounting / Performance MeasurementAchievement of clean audit opinion.2006 audit opinion.Maintain a clean audit opinion.Maintain a clean audit opinion.
72007S.O. 1.2 - Increase health care service availability and accessibilityCustomer ResultsCustomer Satisfaction# and/or % of customers satisfied (defined as achieving a 4 or higher) such as number of internal HHS users, and stakeholders satisfied with UFMS.2006 customer satisfaction rate.Maintain and/or improve customer satisfaction rate.Maintain and/or improve customer satisfaction rate.
82007S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of customers satisfied (defined as achieving a 4 or higher) with retrieval and accessibility of financial management information, including ease of online use.2006 customer satisfaction (with retrieval and accessibility) rate.To be determined.To be determined.
92007S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesFinancial ManagementTotal average cost per hour of producing monthly and annual reports.$72/hour (excludes CMS)To be determined (maintain or improve monthly and annual reconciliation and reporting costs.).To be determined (maintain or improve monthly and annual reconciliation and reporting costs.).
102007S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesPlanningTotal time for conducting monthly and annual reconciliation activities, (includes investigating discrepancies).60,596 man-hours (excludes CMS)To be determined (maintain or improve monthly and annual reconciliation and reporting hours).To be determined (maintain or improve monthly and annual reconciliation and reporting hours).
112007S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesInnovation and ImprovementStaffing levels of HHS financial management staff.566Continue to identify opportunities for financial management FTE reduction.Continue to identify opportunities for financial management FTE reduction.
122007S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyReliabilityUFMS uptime.Average scheduled 2004 uptime for HHS FMS.To be determined.To be determined.
132008S.O. 1.2 - Increase health care service availability and accessibilityMission and Business ResultsWorkplace Policy Development And ManagementAchievement of clean audit opinion.2007 audit opinionMaintain a clean audit opinion. 
142008S.O. 1.2 - Increase health care service availability and accessibilityCustomer ResultsCustomer Satisfaction# and/or % of customers satisfied (defined as achieving a 4 or higher) such as number of internal HHS users, and stakeholders satisfied with UFMS.2007 customer satisfaction rate.Maintain and/or improve customer satisfaction rate. 
152008S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsCustomer Retention% of customers satisfied (defined as achieving a 4 or higher) with retrieval and accessibility of financial management information, including ease of online use.2007 customer satisfaction (with retrieval and accessibility) rate.To be determined. 
162008S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesFinancial ManagementTotal average cost per hour of producing monthly and annual reports.$72/hour (excludes CMS)To be determined (maintain or improve monthly and annual reconciliation and reporting costs.). 
172008S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesPlanningTotal time for conducting monthly and annual reconciliation activities, (includes investigating discrepancies).60,596 man-hours (excludes CMS)To be determined (maintain or improve monthly and annual reconciliation and reporting hours). 
182008S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSavings and Cost AvoidanceStaffing levels of HHS financial management staff.566Continue to identify opportunities for financial management FTE reduction. 
192008S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyOverall CostsUFMS uptime.Average scheduled 2004 uptime for HHS FMS.To be determined. 
202009S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesFinancial ManagementAchievement of clean audit opinion.2008 audit opinionMaintain a clean audit opinion. 
212009S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsCustomer Satisfaction% of customers satisfied (defined as achieving a 4 or higher) with retrieval and accessibility of financial management information, including ease of online use.2008 customer satisfaction (with retrieval and accessibility) rate.To be determined. 
222009S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyOverall CostsUFMS uptime.Average scheduled 2004 uptime for HHS FMS.To be determined. 
232010S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsWorkplace Policy Development And ManagementAchievement of clean audit opinion.2009 audit opinionMaintain a clean audit opinion. 
242010S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesFinancial ManagementStaffing levels of HHS financial management staff.566Continue to identify opportunities for financial management FTE reduction. 
252010S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyReliabilityUFMS uptime.Average scheduled 2004 uptime for HHS FMS.To be determined. 
262011S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsWorkplace Policy Development And ManagementAchievement of clean audit opinion.2010 audit opinionMaintain a clean audit opinion. 
272011S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesFinancial ManagementStaffing levels of HHS financial management staff.566Continue to identify opportunities for financial management FTE reduction. 
282011S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyReliabilityUFMS uptime.Average scheduled 2004 uptime for HHS FMS.To be determined. 
292012S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsWorkplace Policy Development And ManagementAchievement of clean audit opinion.2011 audit opinionMaintain a clean audit opinion. 
302012S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesFinancial ManagementStaffing levels of HHS financial management staff.566Continue to identify opportunities for financial management FTE reduction. 
312012S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyReliabilityUFMS uptime.Average scheduled 2004 uptime for HHS FMS.To be determined. 
322013S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsWorkplace Policy Development And ManagementAchievement of clean audit opinion.2012 audit opinionMaintain a clean audit opinion. 
332013S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesFinancial ManagementStaffing levels of HHS financial management staff.566Continue to identify opportunities for financial management FTE reduction. 
342013S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyReliabilityUFMS uptime.Average scheduled 2004 uptime for HHS FMS.To be determined. 

Enterprise Architecture


In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA.
1. Is this investment included in your agency's target enterprise architecture?
yes
2. Is this investment included in the agency's EA Transition Strategy?
yes
2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
HHS Unified Financial Management System
3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
no
4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.

Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.

Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.

Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.

Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service.
RowAgency Component NameAgency Component DescriptionService TypeComponentReused Component NameReused UPIInternal or External Reuse?Funding %
1Standardized / CannedDefines the set of capabilities that support the use of pre-conceived or pre-written reports.ReportingStandardized / Canned  No Reuse0
2Ad HocDefines the set of capabilities that support the use of dynamic reports on an as needed basis.ReportingAd Hoc  No Reuse0
3Expense ManagementDefines the set of capabilities that support the management and reimbursement of costs paid by employees or an organization.Financial ManagementExpense Management  No Reuse0
4Billing and AccountingDefines the set of capabilities that support the charging, collection and reporting of an organization's accounts.Financial ManagementBilling and Accounting  No Reuse0
5Revenue ManagementDefines the set of capabilities that support the allocation and re-investment of earned net credit or capital within an organization.Financial ManagementRevenue Management  No Reuse0
6Data ExchangeDefines the set of capabilities that support the interchange of information between multiple systems or applications; includes verification that transmitted data was received unaltered.Data ManagementData Exchange  No Reuse0
7Quality ManagementDefines the set of capabilities that help determine the level that a product or service satisfies certain requirements.Management of ProcessesQuality Management  No Reuse0
8ProcurementDefines the set of capabilities that support the ordering and purchasing of products and services.Supply Chain ManagementProcurement  No Reuse0
5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.

FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.

Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate.
RowSRM Component>Service AreaService CategoryService StandardService Specification (i.e., vendor and product name)
1Activity-Based ManagementService Access and DeliveryAccess ChannelsWeb BrowserCurrently no Internet connection. iSupplier is coming. Would require MS IE5.0 or higher.
2Activity-Based ManagementService Access and DeliveryAccess ChannelsOther Electronic ChannelsOracle J*Initiator; Oracle ADI/SFTP; Sterling Commerce ConnectDirect; Quest TOAD
3Activity-Based ManagementService Access and DeliveryDelivery ChannelsVirtual Private Network (VPN)N/A
4Activity-Based ManagementService Access and DeliveryService RequirementsLegislative / Compliance 
5Activity-Based ManagementService Access and DeliveryService RequirementsHostingCDC MTDC through 6/10/2006; NIH CIT after 06/10/2006
6Activity-Based ManagementService Access and DeliveryService TransportSupporting Network ServicesSQL*NET; TCP/IP/ HTTP
7Activity-Based ManagementService Access and DeliveryService TransportService TransportSSH; HTTPS
8Activity-Based ManagementService Platform and InfrastructureSupport PlatformsPlatform IndependentSun Java; Oracle PL*SQL
9Activity-Based ManagementService Platform and InfrastructureSupport PlatformsPlatform DependentSun Solaris
10Activity-Based ManagementService Platform and InfrastructureDelivery ServersWeb ServersOracle Apache Web Server; Sun Solaris OS
11Activity-Based ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMercury ITF/Kintana; RCS (currently); CVS (in future)
12Activity-Based ManagementService Platform and InfrastructureSoftware EngineeringTest ManagementMercury Test Director; Mercury Load Runner; Mercury Quality Center (in future)
13Activity-Based ManagementService Platform and InfrastructureHardware / InfrastructureServers / ComputersSun Servers (FISK)
14Activity-Based ManagementService Platform and InfrastructureHardware / InfrastructureEmbedded Technology DevicesCISCO PIX FW: Thales HW encryption device; F5 BigIP (future); Nokia 530FW
15Activity-Based ManagementService Platform and InfrastructureHardware / InfrastructureNetwork Devices / StandardsCISCO CSS switches
16Activity-Based ManagementService Platform and InfrastructureHardware / InfrastructurePeripherals 
17Activity-Based ManagementService Platform and InfrastructureDatabase / StorageDatabaseOracle RDBMS
18Activity-Based ManagementService Platform and InfrastructureDatabase / StorageStorageSun 3960 (currently); EMC DMX2000 (in future)
19Activity-Based ManagementComponent FrameworkSecurityCertificates / Digital SignaturesN/A
20Activity-Based ManagementComponent FrameworkSecuritySupporting Security ServicesSSL; HTTP
21Activity-Based ManagementComponent FrameworkPresentation / InterfaceContent RenderingXML Publisher; Adobe PDF
22Activity-Based ManagementComponent FrameworkBusiness LogicPlatform IndependentN/A
23Activity-Based ManagementComponent FrameworkBusiness LogicPlatform DependentOracle Federal Financials; OFF PL*SQL
24Activity-Based ManagementComponent FrameworkData InterchangeData ExchangeSFTP; Sterling Commerce ConnectDirect
25Activity-Based ManagementComponent FrameworkData ManagementDatabase ConnectivitySQL*NET
26Activity-Based ManagementComponent FrameworkData ManagementReporting and AnalysisOracle Discoverer; Quest TOAD; SQL+
27Activity-Based ManagementService Interface and IntegrationIntegrationMiddlewareOracle OCI
28Activity-Based ManagementService Interface and IntegrationInteroperabilityData Format / ClassificationASCII; PDF
29Activity-Based ManagementService Interface and IntegrationInterfaceService DiscoveryDNS
6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
yes
6.a. If yes, please describe.
This investment leverages: Financial Management Line of Business. multi-OPDIVs

PART TWO


RISK


You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.

Answer the following questions to describe how you are managing investment risks.
1. Does the investment have a Risk Management Plan?
yes
1.a. If yes, what is the date of the plan?
2007-07-11
1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
yes
1.c. If yes, describe any significant changes:
HHS recognizes that managing investment risk is fundamentally altered during the steady state phase where the focus transitions from on-time, on-budget deployment and user acceptance to monitoring how the investment is performing. That approach is documented in the UFMS Program Management Manual dated July 11, 2007. This manual documents a series of management practices and controls the UFMS O&M program has in place to manage risk and performance for the UFMS application. The current approach distinguishes risk management as a proactive process to identify, assess, and treat risks that may prevent program service delivery. Conversely, issue management is recognized as a reactive process to respond to known issues that are already preventing service delivery. Operational risks are documented using a risk register which are reviewed on a periodic basis to understand status of day-to-day risk treatments, consider changes to the risk assessment, and the identification and assessment of new risks. In addition, program level risk assessments are conducted monthly in conjunction with the UFMS business owner. These assessments focus on identifying and mitigating risks that have the potential to jeopardize benefits realized from the investment. The plan also integrates performance management at multiple tiers. Performance is monitored at the system operations, and contractor level. The program uses system performance metrics, such as system uptime, to monitor system risk daily and relies on operational metrics, such as backlog, timeliness and customer satisfaction, to monitor operational risks to the program on a daily or weekly basis. The program routinely disseminates these metrics to UFMS customers and stakeholders. Service delivery performance is reinforced by a performance based contract for the prime UFMS O&M core service provider which incorporates financial incentives and penalties for performance that are further mapped to O&M program processes such as incident management, change management and program management. Finally the UFMS O&M program conducts daily status meetings, weekly schedule review meetings, and monthly executive status meetings to monitor costs and schedule, manage program performance and manage risk persistently. The program operates using IT Information Library(TM) methodology.
3. Briefly describe how investment risks are reflected in the life cycle cost estimate and investment schedule:
HHS factored risk adjustment in its return on investment. The UFMS baseline risk assessment identified several areas of risk in UFMS that HHS is actively managing. Each risk item identified is assigned a cost estimate based on probability, cost impact, schedule impact, technical impact, and other impacts as identified. Risks were quantified for business risks, data/information risks, and risks associated with the capability of HHS to manage the investment. The single most significant business risk is that UFMS may not be able to convince users and OPDIV financial management offices to standardize data processing. If this occurs, then there will be negative impacts to future upgrades, required training and audits resulting in more costs to the UFMS program. HHS estimates the cost for mitigating this risk over the life of the program to be $6.78 million. This comprises support of two contractor personnel to assist in auditing at a FY08 cost of $300,000. In addition, it includes training for 414 personnel biannually, at a cost of $1,500 per person, which equates to an expected cost of $621,000 every two years beginning in FY09. Similarly, if data coming into UFMS from OPDIV systems is inaccurate, it will jeopardize the quality of financial management reporting UFMS can provide HHS and can negatively impact UFMS audits. Data quality is impacted by user behavior as well as by distinct complexities that arise from interfaces, at both the enterprise and OPDIV level. While UFMS does have a mechanism to handle errors and lower the chance for entering inaccurate data, it is important to continue promoting on-going annual training and updating standard operating procedures on entering data into the system for end users. To mitigate risk, UFMS estimates that it requires support equivalent to two contractor personnel to monitor incoming data, advise end users, and to engage in data cleansing as necessary. HHS estimates that such contractor support will cost approximately $300,000 per year beginning in FY08. Additional risk mitigation is provided by the UFMS software vendor who is contacted to provide some training to end-users and to resolve bugs and issues from the interfaces as they arise. UFMS will further mitigate this risk by providing additional government staff training as budgets permit. For this reason, HHS includes the cost of two additional GS-11 staff to attend UFMS annual maintenance training beginning in FY08 at an annual cost of $179,458.

COST & SCHEDULE


1. Does the earned value management system meet the criteria in ANSI/EIA Standard 748?
yes
2. Is the CV% or SV% greater than ± 10%?
no
3. Has the investment re-baselined during the past fiscal year?
no