Row | Fiscal Year | Strategic Goal Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Planned Improvement to the Baseline | Actual Results |
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1 | 2005 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FPLS Benefit-to-Cost Ratio | FY2004 FPLS Benefit-to-Cost Ratio: 100:1 | FY2005: Achieve 88:1 Benefit-to-Cost Ratio | FY2005: 146:1 |
2 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FPLS Benefit-to-Cost Ratio | FY2004 FPLS Benefit-to-Cost Ratio: 100:1 | FY2006: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1 | FY2006: 126:1 |
3 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FPLS Benefit-to-Cost Ratio | FY2004 FPLS Benefit-to-Cost Ratio: 100:1 | FY2007: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1 | FY2007: TBD |
4 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FPLS Benefit-to-Cost Ratio | FY2004 FPLS Benefit-to-Cost Ratio: 100:1 | FY2008: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1 | FY2008: TBD |
5 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FPLS Benefit-to-Cost Ratio | FY2004 FPLS Benefit-to-Cost Ratio: 100:1 | FY2009: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1 | FY2009: TBD |
6 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FPLS Benefit-to-Cost Ratio | FY2004 FPLS Benefit-to-Cost Ratio: 100:1 | FY2010: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1 | FY2010: TBD |
7 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FPLS Benefit-to-Cost Ratio | FY2004 FPLS Benefit-to-Cost Ratio: 100:1 | FY2011: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1 | FY2011: TBD |
8 | 2005 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Mission and Business Results | Social Services | Total FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, and NDNH-FCR matching). | FY2004 FPLS attributable collections: $2.060 Billion | 0.5% Annual Increase in FPLS-Attributable Collections FY2005: $2.015 Billion | FY2005: $2.156 Billion |
9 | 2006 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Mission and Business Results | Social Services | Total FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, and NDNH-FCR matching). | FY2004 FPLS attributable collections: $2.060 Billion | 0.5% Annual Increase in FPLS-Attributable Collections FY2006: $2.167 Billion | FY2006: $2.180 Billion |
10 | 2007 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Mission and Business Results | Social Services | Total FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, and NDNH-FCR matching). | FY2004 FPLS attributable collections: $2.060 Billion | 0.5% Annual Increase in FPLS-Attributable Collections FY2007: $2.191 Billion | FY2007: TBD |
11 | 2008 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Mission and Business Results | Social Services | Total FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, and NDNH-FCR matching). | FY2004 FPLS attributable collections: $2.060 Billion | 0.5% Annual Increase in FPLS-Attributable Collections FY2008: $2.202 Billion | FY2008: TBD |
12 | 2009 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Mission and Business Results | Social Services | Total FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, and NDNH-FCR matching). | FY2004 FPLS attributable collections: $2.060 Billion | 0.5% Annual Increase in FPLS-Attributable Collections FY2009: $2.213 Billion | FY2009: TBD |
13 | 2010 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Mission and Business Results | Social Services | Total FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, and NDNH-FCR matching). | FY2004 FPLS attributable collections: $2.060 Billion | 0.5% Annual Increase in FPLS-Attributable Collections FY2010: $2.224 Billion | FY2010: TBD |
14 | 2011 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Mission and Business Results | Social Services | Total FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, and NDNH-FCR matching). | FY2004 FPLS attributable collections: $2.060 Billion | 0.5% Annual Increase in FPLS-Attributable Collections FY2011: $2.235 Billion | FY2011: TBD |
15 | 2005 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percent increase in number of locate records with valid SSN information that are available for matching. | FY2004: 6.5% increase from previous year. | FY2005: 10% increase from previous year. | FY2005: 16.0% increase from previous year |
16 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percent increase in number of locate records with valid SSN information that are available for matching. | FY2004: 6.5% increase from previous year. | FY2006: 1% increase from previous year. | FY2006: 4.6% increase from previous year |
17 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percent increase in number of locate records with valid SSN information that are available for matching. | FY2004: 6.5% increase from previous year. | FY2007: 1% increase from previous year. | FY2007: TBD |
18 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percent increase in number of locate records with valid SSN information that are available for matching. | FY2004: 6.5% increase from previous year. | FY2008: 1% increase from previous year. | FY2008: TBD |
19 | 2005 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | External Data Sharing | Number of locate records and Federal enforcement actions taken on behalf of States each year through NDNH-FCR matching, MSFIDM account matches, Federal Offsets, and DMDC health insurance match. | FY2004 Total FPLS Locate and Enforcement Actions on Behalf of States: 13.4 million | FY2005: 13.4 million Locate and Enforcement Actions | FY2005: 13.7 million Locate and Enforcement Actions |
20 | 2006 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | External Data Sharing | Number of locate records and Federal enforcement actions taken on behalf of States each year through NDNH-FCR matching, MSFIDM account matches, Federal Offsets, and DMDC health insurance match. | FY2004 Total FPLS Locate and Enforcement Actions on Behalf of States: 13.4 million | FY2006: 13.7 million Locate and Enforcement Actions | FY2006: 14.4 million Locate and Enforcement Actions |
21 | 2007 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | External Data Sharing | Number of locate records and Federal enforcement actions taken on behalf of States each year through NDNH-FCR matching, MSFIDM account matches, Federal Offsets, and DMDC health insurance match. | FY2004 Total FPLS Locate and Enforcement Actions on Behalf of States: 13.4 million | FY2007: 14.4 million Locate and Enforcement Actions | FY2007: TBD |
22 | 2005 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | Number of FPLS data processing and system availability measures where exceptional standards are met in all four quarters. | FY2004: Exceptional standards met in 4 of 9 categories for all 4 quarters; minimum standards met in all 9 categories. | Exceptional standards met in all 9 categories for all 4 quarters. | FY2005: Exceptional standards met in 5 of 9 categories for all 4 quarters; minimum standards met in all 9 categories. |
23 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | Number of FPLS data processing and system availability measures where exceptional standards are met in all four quarters. | FY2004: Exceptional standards met in 4 of 9 categories for all 4 quarters; minimum standards met in all 9 categories. | Exceptional standards met in all 9 categories for all 4 quarters. | FY2006: Exceptional standards met in 2 of 9 categories for all 4 quarters; minimum standards met in all 9 categories. |
24 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | Number of FPLS data processing and system availability measures where exceptional standards are met in all four quarters. | FY2004: Exceptional standards met in 4 of 9 categories for all 4 quarters; minimum standards met in all 9 categories. | Exceptional standards met in all 9 categories for all 4 quarters. | FY2007: TBD |
25 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | Number of FPLS data processing and system availability measures where exceptional standards are met in all four quarters. | FY2004: Exceptional standards met in 4 of 9 categories for all 4 quarters; minimum standards met in all 9 categories. | Exceptional standards met in all 9 categories for all 4 quarters. | FY2008: TBD |
26 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | Number of FPLS data processing and system availability measures where exceptional standards are met in all four quarters. | FY2004: Exceptional standards met in 4 of 9 categories for all 4 quarters; minimum standards met in all 9 categories. | Exceptional standards met in all 9 categories for all 4 quarters. | FY2009: TBD |
27 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | Number of FPLS data processing and system availability measures where exceptional standards are met in all four quarters. | FY2004: Exceptional standards met in 4 of 9 categories for all 4 quarters; minimum standards met in all 9 categories. | Exceptional standards met in all 9 categories for all 4 quarters. | FY2010: TBD |
28 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | Number of FPLS data processing and system availability measures where exceptional standards are met in all four quarters. | FY2004: Exceptional standards met in 4 of 9 categories for all 4 quarters; minimum standards met in all 9 categories. | Exceptional standards met in all 9 categories for all 4 quarters. | FY2011: TBD |
29 | 2007 | S.O. 3.4 - Address the needs, strengths and abilities of vulnerable populations | Customer Results | Access | Number of legislatively authorized State and Federal Agencies for which data matches have been implemented to support government-wide cost savings. | FY2006: Conducted data matches with 56 State and Federal Agencies. | FY2007: Conduct data matches with 56 State and Federal Agencies. | FY2007: TBD |
30 | 2008 | S.O. 3.4 - Address the needs, strengths and abilities of vulnerable populations | Customer Results | Access | Number of legislatively authorized State and Federal Agencies for which data matches have been implemented to support government-wide cost savings. | FY2006: Conducted data matches with 56 State and Federal Agencies. | FY2008: Conduct data matches with 57 State and Federal Agencies. | FY2008: TBD |
31 | 2005 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Customer Results | Access | Percent increase in interstate communication achieved by improving quality of interstate data and facilitating electronic data exchange between States. | FY2004: 7.9 million interstate transactions exchanged. | FY2005: 3% increase in interstate transactions. | FY2005: 27% increase in interstate transactions. |
32 | 2006 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Customer Results | Access | Percent increase in interstate communication achieved by improving quality of interstate data and facilitating electronic data exchange between States. | FY2004: 7.9 million interstate transactions exchanged. | FY2006: 3% increase in interstate transactions. | FY2006: 12% increase in interstate transactions. |
33 | 2007 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Customer Results | Access | Percent increase in interstate communication achieved by improving quality of interstate data and facilitating electronic data exchange between States. | FY2004: 7.9 million interstate transactions exchanged. | FY2007: 3% increase in interstate transactions. | FY2007: TBD |
34 | 2008 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Customer Results | Access | Percent increase in interstate communication achieved by improving quality of interstate data and facilitating electronic data exchange between States. | FY2004: 7.9 million interstate transactions exchanged. | FY2008: 3% increase in interstate transactions. | FY2008: TBD |
35 | 2009 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Customer Results | Access | Percent increase in interstate communication achieved by improving quality of interstate data and facilitating electronic data exchange between States. | FY2004: 7.9 million interstate transactions exchanged. | FY2009: 3% increase in interstate transactions. | FY2009: TBD |
36 | 2010 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Customer Results | Access | Percent increase in interstate communication achieved by improving quality of interstate data and facilitating electronic data exchange between States. | FY2004: 7.9 million interstate transactions exchanged. | FY2010: 3% increase in interstate transactions. | FY2010: TBD |
37 | 2011 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Customer Results | Access | Percent increase in interstate communication achieved by improving quality of interstate data and facilitating electronic data exchange between States. | FY2004: 7.9 million interstate transactions exchanged. | FY2011: 3% increase in interstate transactions. | FY2011: TBD |
38 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Security | Number of States conducting Secure FTP pilot by September 2007. | 0 States using Secure FTP in FY2006 | Conduct 2 State pilots of Secure FTP in FY2007 | FY2007: TBD |
39 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | Number of States migrated to NCC's Connect:Direct-net for interstate communication. | FY2007 - 0 States using C:D-net | FY2008: 15 States Using C:D-net by September 2008. | FY2008: TBD |
40 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | Number of States migrated to NCC's Connect:Direct-net for interstate communication. | FY2007 - 0 States using C:D-net | FY2009: 30 States Using C:D-net by September 2009. | FY2009: TBD |
41 | 2008 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Technology | External Data Sharing | Annual percent increase in locate and asset information returned to States due to implementation of insurance match. | FY2006: 14.4 million total FPLS locate and enforcement actions taken on behalf of States. | FY2008: 0.5% increase in locate and enforcement actions. | FY2008: TBD |
42 | 2009 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Technology | External Data Sharing | Annual percent increase in locate and asset information returned to States due to implementation of insurance match. | FY2006: 14.4 million total FPLS locate and enforcement actions taken on behalf of States. | FY2009: 0.5% increase in locate and enforcement actions. | FY2009: TBD |
43 | 2008 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Customer Results | Service Efficiency | Annual percent increase in number of IWOs sent electronically. | FY2007: # of e-IWOs sent to DFAS (TBD) | FY2008: 10% increase in number of e-IWOs sent from States to Employers. | FY2008: TBD |
44 | 2009 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Customer Results | Service Efficiency | Annual percent increase in number of IWOs sent electronically. | FY2007: # of e-IWOs sent to DFAS (TBD) | FY2009: 10% increase in number of e-IWOs sent from States to Employers. | FY2009: TBD |
45 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | Number of States and Employers with access to e-IWO portal for data exchange. | FY2007: # of States (TBD) and 1 National Employer using e-IWO. | FY2008: 10 States and 5 national employers using e-IWO. | FY2008: TBD |
46 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | Number of States and Employers with access to e-IWO portal for data exchange. | FY2007: # of States (TBD) and 1 National Employer using e-IWO. | FY2009: 15 States and 10 national employers using e-IWO. | FY2009: TBD |
47 | 2008 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Technology | External Data Sharing | Percent increase in locate information achieved by providing States with data from new locate sources. | FY2006: 14.4 million total FPLS locate and enforcement actions taken on behalf of States. | FY2008: 3% increase in locate and enforcement actions. | FY2008: TBD |
48 | 2009 | S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespan | Technology | External Data Sharing | Percent increase in locate information achieved by providing States with data from new locate sources. | FY2006: 14.4 million total FPLS locate and enforcement actions taken on behalf of States. | FY2008: 3% increase in locate and enforcement actions. | FY2009: TBD |