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Regulatory Agencies
Three other federal regulatory agencies supervise federally insured banks and savings associations.
National Banks:
Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street - Suite 3450
Houston, TX 77010
1-800-613-6743
Monday through Thursday, 9 am to 4 pm, Central Time Friday, from 9 am to 3 pm, Central Time.
Fax: 713-336-4301
Online at: www.occ.treas.gov
Or by e-mail at: Customer.Assistance@occ.treas.gov
Federally and State-Chartered
Savings Associations:
Office of Thrift Supervision
Consumer Program Division
1700 G Street, NW
Washington, DC 20552
1-800-842-6929
Online at: www.ots.treas.gov
Or by e-mail at: consumer.complaint@ots.treas.gov
State Chartered Banks that are Members of the Federal Reserve System:
Board of Governors of the Federal Reserve System
Division of Consumer and Community Affairs
20th and C Streets, NW - Suite 801
Washington, DC 20551
(202) 452-3693
Online at: www.federalreserve.gov
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