Hospitals, Language, and Culture

Research Study: Hospitals, Language, and Culture

Hospitals, Language and Culture  Hospitals, Language, and Culture: A Snapshot of the Nation (HLC) is a cross-sectional qualitative study funded by The California Endowment designed to explore how 60 hospitals across the country provide health care to culturally and linguistically diverse patient populations.  

What's New (Updated October 2008)

  The Joint Commission, with funding from The Commonwealth Fund, is developing accreditation standards for hospitals that will promote, facilitate, and advance the provision of culturally competent patient-centered care.  These standards will build upon the research framework from the ongoing HLC study. 


Read more about the project.
Meet the project team.
Meet the Expert Advisory Panel.
Provide feedback on the provision of culturally competent patient-centered care on WikiHealthCare.

 one size Our latest research report provides a framework for hospitals and other health care organizations to develop and employ practices for meeting diverse patient needs. The report also includes a self-assessment tool that organizations can use to initiate discussions about the needs, resources, and goals for providing the highest quality care to every patient served. For more information, read a
1-page summary of One Size Does Not Fit All
 

 

Access a free copy of  One Size Does Not Fit All  (Requires Adobe Reader).
Access a free copy of the Executive Summary.
Open the Evaluation Form for the Self-Assessment Tool.
Download a podcast with Amy Wilson-Stronks, Principal Investigator

 

The first report released by the HLC study presents the challenges hospitals face when providing care and services to culturally and linguistically diverse populations, and discusses the way hospitals are addressing those challenges. For more information, read a 1-page summary of the Report of Findings

Access a free copy of the Report of Findings (Requires Adobe Reader).

 

  • For up-to-date information on the HLC study, read the HLC Project Update (November 2008)

For more information on the Hospitals, Language, and Culture study or to sign up for the HLC list serve, contact us at hlc-info@jointcommission.org.