Office of Temporary and Disability Assistance

David A. Hansell, Commissioner

OTDA HomePrograms & Services → Home Energy Assistance Program

Home Energy Assistance Program (HEAP)

HEAP photos

HEAP is a federally funded program that issues heating benefits to supplement a household’s annual energy cost. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency. Additionally, HEAP offers a furnace repair and/or replacement benefit for households with inoperable heating equipment.

HEAP may help you pay for: Electricity, Propane, Natural Gas, Wood, Oil, Kerosene, Coal, or any other heating fuel.

Important Changes to the 2008-09 Program
Regular benefit increases, additional Emergency Benefit available, Income Guidelines updated
HEAP Program Dates and Application
2008-2009 Regular Benefit, Emergency Benefit, and Furnace Repair and Replacement Benefit application and program dates.
HEAP Regular Benefit
The Regular Benefit of HEAP is available to assist low-income New Yorkers with an annual supplement for the cost of heating their homes.
HEAP Emergency Benefit (Second Emergency Benefit available)
The Emergency Benefit of HEAP is available to low-income New Yorkers who are facing a heat or heat related energy emergency and do not have the available resources to meet their need.
HEAP Furnace Repair or Replacement
The Furnace Repair and Replacement Component of HEAP is available to help low-income home owners repair or replace furnaces, boilers, and other direct heating components necessary to keep the home's primary heating source functional.
HEAP Income Guidelines
2008-2009 HEAP Gross Monthly Income Guidelines
How do I apply for HEAP?
Low-income New Yorkers may apply for HEAP, by mail, in person at your local social services office, over the phone, or over the internet.

Important Changes to the 2008-09 HEAP Program

$100 Regular Benefit Increase for Households Paying Directly for Heat

The regular benefit for households paying directly for heat has increased by $100. If you apply on or after December 22, 2008 and are eligible, you will receive the higher amount. If your application was processed before December 22, you will receive a $100 supplement, which will be sent to your vendor. These supplemental payments are scheduled to be issued during January 2009.

HEAP Emergency Income Guidelines have Increased

The income guidelines for the HEAP Emergency component will increase on January 1, 2009. The income guidelines will be increased from 60% to 75% of the state median income or 150% of the federal poverty guideline, whichever is greater. View the new income guidelines.

The Second HEAP Emergency Benefit

A second HEAP emergency benefit is available for eligible low-income households to assist in meeting their emergency heat or heat-related needs. A household that has already received a regular and an emergency HEAP benefit, and have exhausted those benefits, may be eligible for an additional HEAP emergency benefit. The criteria for eligibility remain the same as the first HEAP Emergency Benefit. Applicants must be in an energy emergency situation, which is defined as having less than a quarter tank of fuel, less than a 10 day supply of wood, coal, pellets or having heat-related utility service terminated or scheduled for termination. In addition, applicants must have available resources less than the benefit amount.

Households may apply by either telephoning their local social services office or by applying in-person.

HEAP Regular Benefit

The regular benefit of HEAP is available to assist low-income New Yorkers with an annual supplement for the cost of heating their homes.

Regular HEAP benefits are based on income, the percentage of the income spent on heating energy costs, the primary fuel source and your housing situation.

You may be eligible for a Regular Benefit if:

Regular HEAP Benefit Amount

Benefit AmountLiving Situation
$1Eligible households that live in government subsidized housing or a group home setting with heat included in their rent.
$40 or $50Eligible households responsible for their shelter costs but do not pay directly for heat.
$230 - $685Eligible households that pay directly for heat and heat with any fuel type except oil, kerosene or propane. Benefit amounts are based on income, the percent of income spent on energy, and the presence of a vulnerable household member. An additional $100 is then added to the calculated benefit amount.
$900Eligible households that pay directly for heat and heat with oil, kerosene or propane.

HEAP Emergency Benefit

The emergency benefit of HEAP is available to low-income New Yorkers who are facing a heat or heat related energy emergency and do not have the available resources to meet their need.

Emergency HEAP benefits are based on income, available resources, the number of household members and the primary fuel type.

You may be eligible for an Emergency Benefit if:

And

Effective January 1, 2009 there is a second HEAP emergency benefit available for eligible low-income households to assist in meeting their emergency heat or heat-related needs.

Emergency HEAP Benefit Amounts

CategoryHousehold Size
3 or less4 or more
PSC Heat Related Domestic (electric service required to operate heating equipment)$135$160
Natural Gas — Heat Only$300$350
Natural gas heat and electric to operate heating equipment$435$510
PSC/Village of Greenport Electric Heat$440$560
Municipal Electric – Heat Related Domestic$65$80
Municipal Electric heat – Primary Heating Source$135$160
Non-utility heating fuel (oil, kerosene, propane, wood)$800$800

Furnace Repair or Replacement

The Furnace Repair and Replacement Component of the Home Energy Assistance Program is available to help low-income home owners repair or replace furnaces, boilers and other direct heating components necessary to keep the home's primary heating source functional.

Furnace benefits amounts are based on the actual cost incurred to replace or repair the applicants’ furnace, boiler, and/or other essential heating equipment necessary to keep the home's primary heating source operational.

Applications must be made in person.

2008-2009 Regular HEAP Benefit Gross Monthly Income Guidelines

Your total gross monthly income for your household size must be at or below the following

Effective 10/01/08-9/30/09

Household SizeIncome Limit
1$1,963
2$2,567
3$3,172
4$3,776
5$4,380
6$4,984
7$5,097
8$5,210
9$5,324
10$5,437
11$5,800
12$6,250
13$6,700
14$7,150
15$7,600
Each Additional Person: Add $450

2008-2009 Emergency HEAP Benefit Gross Monthly Income Guidelines

Effective 10/01/08-12/31/08

Household SizeIncome Limit
1$1,963
2$2,567
3$3,172
4$3,776
5$4,380
6$4,984
7$5,097
8$5,210
9$5,324
10$5,437
11$5,800
12$6,250
13$6,700
14$7,150
15$7,600
Each Additional Person: Add $450

Effective 01/01/09-09/30/09

Household SizeIncome Limit
1$2,454
2$3,209
3$3,964
4$4,720
5$5,475
6$6,230
7$6,371
8$6,513
9$6,655
10$6,796
11$6,938
12$7,079
13$7,221
14$7,363
15$7,600
Each Additional Person: Add $450

To be eligible for HEAP emergency benefits, the household’s gross monthly income must not exceed the above amounts and the household’s available resources must not exceed the amount of the HEAP emergency benefit. In addition, the household must be in an energy emergency situation, which is defined as having less than a quarter tank of fuel, less than a 10 day supply of wood, coal, pellets or having heat-related utility service terminated or scheduled for termination. Questions regarding the HEAP program should be directed to your County Social Services Office or to the NYS HEAP Hotline at 1-800-342-3009.