Direct Deposit

With direct deposit:

  • You don't have to go to the bank to deposit a check.
  • Your check won't be stolen.
  • Your money is available on the payment date.

If your HH/H account is paid by check, we encourage you to sign up for direct deposit. It's easy and your interest payments will be deposited directly into your bank account.

To sign up for direct deposit:

  • Fill out PD F 5396.
  • Send the completed and signed form to the address shown on the form.

If you have questions about direct deposit, contact the Treasury Retail Securities Site that services your area.

If you think you didn't receive a direct deposit payment, follow the steps listed below:

  1. Make sure a payment was due. Interest on HH/H Bonds is due every six months from the issue date on the bonds. See when your HH/H bonds next earn interest.
  2. Contact your financial institution for verification of the deposit. Payments are issued by the first day of the month, so it's possible a payment was credited during the last few days of the preceding month.
  3. Once you've established a payment was due and is missing, notify our office in writing and provide:
    • Payment date
    • Amount, if known
    • Name on the account/bond(s)
    • Social Security Number on the account/bond(s)
    The notice must be signed by the owner, co-owner, or authorized representative.
  4. Send the inquiry to:

    Bureau of the Public Debt
    P.O. Box 7012
    Parkersburg, WV 26106-7012