2008 ICASS Survey

The Post ICASS Council is comprised of the heads of every agency or office that receives its own ICASS invoice. The post ICASS council sets shared service priorities, selects service providers, approves post’s ICASS budgetand all new ICASS support positions, develops service standards collaboratively with the service provider, and assesses annually the performance of all service providers at post. Some post ICASS councils establish a post ICASS working group to research ICASS issues and develop proposals for improving ICASS services. The deputy chief of mission and senior service provider representative(s) are ex-officio members of the post ICASS council.