FBO: Federal Business Opportunities

Task Order Title. This is a follow on procurement to purchase annual SAP MaxSecure Support Services for the period January 7, 2009 to January 6, 2010.

Background. The Navy Enterprise Resource Planning (ERP) Program is an initiative to consolidate the four ex-isting Department of the Navy (DON) ERP pilots: SMART Naval Supply System Command (NAVSUP), SIGMA Naval Air System Command (NAVAIR), NEMAIS Naval Sea System Command (NAVSEA), and CABRILLO Space and Naval Warfare Systems Command (SPAWAR) into a single system. This will provide standardization of (DON) processes, integrated enterprise solution to seamlessly support end-to-end capability, to provide accurate, consistent, timely financial information from a single source, and to manage and track costs drivers as an enterprise. Systems, Applications, and Products. (SAP) Public Services' Enterprise Resource Planning software suite is the core application utilized by all four pilot programs. In order to consolidate the pilot programs, Navy ERP has purchased and implemented the mySAP business suite software and "add-on" software. Currently, Navy ERP has deployed to NAVAIR and NAVSUP and is being deployed to SPAWAR in Oct 2009.

Objectives. The SAP MAXSecure is expected to provide the Navy ERP program with much more rapid response times to request for Support to SAP. The service will provide resources whose sole focus will be to understand the Navy ERP system and react to any issues related to the software affecting the production system. This will support the mission with respect to minimizing downtime and impacts to the user base for the Navy ERP enterprise business system. Other goals include assistance in standing up a certified Navy ERP SAP competency center and recommen-dations for improvements within the Navy ERP SAP system with regard to system performance. Navy ERP wishes to continue the support services for 12 months for the hours and type of support as listed under Scope. An additional option period is requested in the event additional services are required. Navy ERP requires this procurement to be incrementally funded.