2008 ICASS Survey

The International Cooperative Administrative Support Services (ICASS) system is the principal means by which the U.S. Government provides and shares the cost of common administrative support at its more than 200 diplomatic and consular posts overseas.  In the spirit of the Government Performance and Results Act, the ICASS system seeks to provide quality services at the lowest cost, while attempting to ensure that each agency bears the cost of its presence overseas.  ICASS, through which more than 280 billing entities obtained support services valued at more than $1.2 billion in Fiscal Year 2006, is a break-even system; the charge to the customer agencies equals the cost of service inputs. 

The ICASS system is comprised of players at post and in Washington that work together to make available a full range of administrative services.  These services include motor pool operations and vehicle maintenance, travel services, reproduction services, mail and messenger services, information management, reception and telephone system services, purchasing and contracting, personnel management, cashiering, vouchering, accounting, budget preparation, non-residential security guard services, and building operations.

ICASS Players

• At Post
• In Washington