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NCS Leadership - Biographies

NCS Manager - Robert D. Jamison
Acting Assistant Secretary for Cybersecurity and Communications - Rear Admiral Michael A. Brown, USN

NCS Director and Deputy Manager - James J. Madon
NCS Chief of Staff and Acting Chief, Customer Service Branch – Allen F. Woodhouse
NCS Acting Branch Chief, Technology and Programs Branch – Nicholas Andre
NCS Branch Chief, Critical Infrastructure Protection Branch - Jeff Glick
NCS Branch Chief, Plans and Resources Branch - James G. Bittner, Jr.




Robert D. Jamison NCS Manager - Robert D. Jamison

Robert D. Jamison was named by the Secretary of the Department of Homeland Security as the Acting Under Secretary for the National Protection and Programs Directorate in May of 2007. In that position he plays a leading role in the Department’s integrated efforts to analyze, manage, and reduce risk.

Jamison furthered the Department’s risk-reduction mission in his previous position as the Deputy Administrator for the Transportation Security Administration. As TSA’s chief operating officer, he was responsible for all functional aspects of the agency charged with securing the nation's transportation systems.

Before joining DHS, Jamison served for over three years as the Deputy Administrator of the Federal Transit Administration at the U.S. Department of Transportation. There, he was responsible for the operations and oversight of the $8 billion federal transit capital assistance programs, in addition to spearheading the agency’s transit security program and its $4.5 billion Lower Manhattan transportation recovery operation, established in the wake of the terrorist attacks of September 11.

In January of 2005, Jamison was designated by President Bush to serve as the Acting Administrator of the Federal Railroad Administration, where he managed the agency’s response to several high profile rail accidents and directed the development and implementation of a data-driven rail safety action plan designed to significantly improve the safety of the Nation’s rail system.

Prior to his service in the federal government, Jamison was the Senior Operations Officer for the American Red Cross, the largest humanitarian aid organization in the country. He also spent 12 years in management, both domestically and abroad, with United Parcel Service.

Jamison is a 1987 magna cum laude graduate of the University of Memphis, with a B.S. degree in electrical engineering. In 2003, he was awarded the Secretary of Transportation’s 9/11 Medal, and in 2004, he received the U.S. Department of Transportation’s War on Terrorism Medal.



Michael A. BrownActing Assistant Secretary for Cybersecurity and Communications - Rear Admiral Michael A. Brown, USN

Rear Admiral “Mike” A. Brown serves as Acting Assistant Secretary for Cybersecurity and Communications (CS&C) in the National Protection and Programs Directorate (NPPD) for the Department of Homeland Security. In this position, he plays a leading role in developing the strategic direction for all CS&C and its components, consisting of: the National Cybersecurity Division (NCSD), the Office of Emergency Communications (OEC), and the National Communications System (NCS). He is also designated as Assistant Deputy Director Joint Interagency Task Force, Office of the Director of National Intelligence.

Rear Adm. Brown has 28 years of service in the U.S. Navy. Prior to his assignment as Deputy Assistant Secretary, Rear Adm. Brown served as Director, Information Operations Division (OPNAV N3IO) and Deputy Director for Cryptology Division (N2C), on the staff of the Chief of Naval Operations. In this role he led the Navy in expanding its operational role in cyberspace.

In 2005, Rear Adm. Brown served as Deputy Commander/Chief of Staff, Naval Security Group Command where he was selected to the Flag rank.

Rear Adm. Brown has served in several key roles in Naval Information Warfare and Intelligence including Commanding Officer, Naval Information Warfare Activity (NIWA) in Suitland, Maryland, Executive Assistant to the Special Assistant to the Chief of Naval Operations, and Branch Chief of the Information Operations Policy Branch on the Chief of Naval Operations staff.

Rear Adm. Brown holds a Bachelors of Science in Mathematics from the U.S. Naval Academy and a Masters of Science in Systems Engineering (Electronic Warfare) from the Naval Postgraduate School and is designated an Acquisition Professional.

Rear Adm. Brown is authorized to wear the Legion of Merit (four awards), the Defense Meritorious Service Medal, the Meritorious Service Medal (two awards), the Navy Commendation Medal (two awards), the Joint Service Achievement Medal, the Navy Achievement Medal and a host of unit and campaign service medals.



James J. MadonNCS Director and Deputy Manager - James J. Madon

James J. Madon is the Director and Deputy Manager of the National Communications System in the Department of Homeland Security. He is responsible for the day-to-day policy, technical, and programmatic oversight in coordination of all Federal government-wide activities in national security and emergency preparedness communications. He became the NCS Director and Deputy Manager on April 28, 2008.

Mr. Madon’s experience includes development of force control applications and base level data processing for the Air Force Strategic Air Command. While at Bell Laboratories, he focused on telecommunications development, system engineering and governmental projects.

Mr. Madon received his first patent while at Bell Laboratories. He served as an Engineering Manager at Motorola, working a wide variety of areas ranging from wireless data, analog and digital trunking, cellular [time division multiple access (TDMA) and code division multiple access(CDMA)], and in wireless research on cognitive radio topics. He received his second patent for a self synchronizing wireless pilot-less protocol while at Motorola. He was a Director of Call Center Technology at Ameritech, and a product manager at Alcatel-Lucent for 3rd Generation wireless products. He received his third patent for a method and apparatus for detecting the reduction in capacity for CDMA cellular systems while at Lucent.

Madon was recalled to active duty in response to the September 11 events and retired from the U.S. Air Force Reserves with over 30 years commission service. From March 2005 through April 2008, he served as the Program Executive for Regulatory and Domestic Affairs with the National Aeronautics and Space Administration (NASA) Headquarters in Washington.

Mr. Madon was born in a suburb of Chicago, entering the U.S. Air Force in 1973 after receiving his commission through the Reserve Officers Training. He has a Bachelor of Science in Mathematics from Bradley University, Peoria, Ill., a Master of Arts from Central Michigan University, Mt. Pleasant, Mich., and a Masters of Business Administration from the University of Chicago, Chicago, Ill.



Allen F. WoodhouseNCS Chief of Staff and Acting Chief, Customer Service Branch - Allen F. Woodhouse

Allen F. Woodhouse became the Chief of Staff, National Communications System (NCS) on October 1, 2007 and added duties as the Acting Chief of the Customer Service Branch on September 16, 2008. He plays a critical role in assisting the NCS Director to develop and implement policies and procedures designed to secure and enhance the resiliency and restoration of the Nation’s critical communication infrastructures, networks, and systems against all hazards and threats.

Prior to joining the NCS, Mr. Woodhouse worked for the Department of the Army as a Senior Systems Analyst in the office of the Chief Information Officer/G6, where he was responsible for Information Portfolio Management for the Enterprise Information Environment Mission Area (EIEMA). In that position he was responsible for identifying redundant and stove-piped Information Systems, and making recommendations for their elimination where appropriate. Additionally, he provided guidance, oversight, and direction to four EIEMA Domain Managers to ensure the accuracy and effectiveness of their efforts to register all IT investments in the Army Portfolio Management Solution system, and determine redundant capabilities.

From September 1979 until December 2006, Mr. Woodhouse served as a career military officer in the Army’s Signal Corps, retiring as a Colonel in December 2006. During that time he served in a variety of communications command and staff positions in the U.S., Germany and the Middle East. As a commander he provided tactical and strategic communications for combat operations in Bosnia, Kosovo and the Gulf War. His last command was of the Brigade that is responsible for training all Army Signal Corps enlisted personnel including public affairs, journalists and combat camera specialists.

He also gained national security and emergency preparedness experience while serving in the Army. He served as the Deputy Defense Coordinating Officer (DCO) for Pennsylvania from 1992 to 1994. While there he wrote the DCO plan to support Pennsylvania’s Emergency Management Agency (PEMA), and coordinated military and PEMA training exercises. In 1994, Mr. Woodhouse was assigned to the NCS as the Individual Mobilization Augmentee (IMA) Program Manager where he was responsible for the supervision, training, activation and deployment of 49 Army reserve officers who were geographically dispersed throughout the United States. From June 1996 until June 1997 he served as the Executive Officer of the NCS, responsible for implementing policy guidance of the Deputy Manager, NCS in direct support of national security and emergency preparedness communications for the Nation.

Mr. Woodhouse holds a B.A. degree in History from Norfolk State University; a Masters degree in Public Administration from Shippensburg University, and a Masters degree in National Security and Strategic Studies from the U.S. Army War College.



Jeff GlickNCS Branch Chief, Critical Infrastructure Protection Branch - Jeff Glick

Jeffrey Glick is the Chief of the Critical Infrastructure Protection Branch in the National Communications System within the Department of Homeland Security managing operations for the NCS. Specifically, he oversees the National Communications Center; the Operations Analysis Branch providing telecommunications analysis and assessment; the Planning, Training and Exercise Branch including coordination of telecommunications for the National Response Plan; and the Office of Priority Services overseeing deployment and operation of priority landline and wireless telecommunications programs for use in disaster and emergency situations by Federal, state, local government entities and by the private sector.

Before coming to the NCS, Mr. Glick worked at the Federal Emergency Management Agency (FEMA), Department of Homeland Security where he was Chief of the Policy and Plans Section in the Response and Recovery Directorate. He was responsible for revisions to the Federal Response Plan and for coordination between FEMA and the emergency response plans and operations maintained by other Federal departments and agencies. Prior to this assignment, Mr. Glick was Chief of the Assessment Branch, Preparedness, Training and Exercise Directorate. He supervised design, development and maintenance of a comprehensive emergency management assessment program in close coordination with Federal, state and local governments. He also directed the development and implementation of a comprehensive set of standards for all-hazard emergency preparedness, response and recovery. During his time at FEMA, Mr. Glick served on numerous emergency teams and as the Emergency Support Team Director for a number of nationally declared disasters.

Mr. Glick is a PhD student in Crisis, Emergency and Risk Management, Department of Engineering and Systems Management, George Washington University. He has received an MA in National Resource Strategy from the National Defense University and an MA in Social Service Administration from the University of Chicago.



James G. Bittner, JrNCS Branch Chief, Plans and Resources Branch - James G. Bittner, Jr.

Mr. James G. Bittner, Jr. is the Chief, Plans and Resources Branch for the National Communications System. He joined the National Communications System in 1993 as Chief, Financial Management Office (FMO), an office within the Plans and Resources Division. The NCS FMO is responsible for planning, programming and budgeting activities for the Office of the Manager, NCS. Activities include identifying resources required to accomplish the OMNCS mission and creating and coordinating documentation through the appropriate channels and ultimately to Congress for appropriation of funds.

Mr. Bittner was born and reared in Pittsburgh, Pennsylvania. He served in the U.S. Army at Fort Gordon, Georgia; Nha Trang and Saigon, Vietnam; and Fort Belvoir, Virginia, as a supervisory communications center specialist from 1965 to 1968, after which he attended George Mason University in Fairfax, Virginia. He received a Bachelor of Arts degree in Business Administration in June 1972, and a Masters of Business Administration degree, also from George Mason University, in June 1976, with a concentration in accounting and financial management.

Mr. Bittner joined the Defense Communications Agency in the Resource Management Office, National Military Command System Support Center (NMCSSC) in June 1972. His career in the agency followed a path of increasing responsibility and expertise. He worked in the Plans Division, Command and Control Technical Center, translating Office of Joint Chiefs of Staff and Office of the Secretary of Defense requirements and estimating costs required into plans for fulfilling the requirements. Next, he served as Contracting Officer’s Representative on the TRW general support contract, monitoring contractor performance to ensure fulfillment of agency mission needs.

Mr. Bittner then served as Program Element Monitor for Program Element. 32017K -- Worldwide Military Command and Control System (WWMCCS ADP). He moved to the WWMCCS System Engineering Organization (WSEO) as Chief, Programs Division to oversee planning, programming and budgeting for the WSEO budget. After consolidation of the financial management functions of the Defense Information Systems Agency (DISA), Mr. Bittner was moved to the Defense Communications Systems Organization Financial Management Organization (FMO).

After several years in that position, Mr. Bittner moved into the position as Accounting and Finance Officer at DISA, controlling day to day accounting of all DISA financial resources, and paying over $1.5 million of DISA accounts payable daily. In April 1983, Mr. Bittner moved into the NCS.

After consolidation of the NCS into the Department of Homeland Security in February 2003, Mr. Bittner was temporarily detailed into the Business Office, Information Analysis and Infrastructure Protection Directorate (IAIP), Department of Homeland Security. He returned to the NCS in July 2004.


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