Management and Marketing
Contractors and Information

Information by State  Print version   Related Information   HUD Homes / REO Main Page   M&M Complaints? Contact your Homeownership Center   M&M Contract   M&M Contract Area Map with GTR information   M&M FAQs   Preservation and Protection Cost Schedules   Redelegation of Authority: M&M Contractors

Management and Marketing (M&M) Contractors market and manage single-family properties owned by, or in the custody of the Department. HUD-owned houses are often referred to as HUD Homes. These are homes that had an FHA-insured mortgage and the homeowners defaulted. The lender then deeded the home to the Secretary of HUD in exchange for an insurance claim payment.

The contractors listed below perform management and marketing tasks. Mortgagees must ensure that all appropriate procedures, processes, letters, and other appropriate documents identify the respective M&M contractor for a given state, for each of the following areas:

1. Occupied conveyance procedures.

2. Preservation and protection issues such as requests to exceed maximum allowable limits, demolition notices issued by cities or states, etc.

3. Filing of claims. In addition to mailing the claim forms, title evidence, keys, etc. to the contractors, notify the contractor via electronic mail of the property conveyance on the date the deed is filed for record.

4. Extensions of time for conveying title to HUD and for submitting title evidence, fiscal data (Parts B, C, and D of the form HUD-27011) and supplemental claims on conveyances.

5. Title Evidence for conveyances on or after the effective dates identified below that includes the deed and title insurance information.

6. Conveyance of damaged properties.

In addition to the above areas identified, mortgagees are instructed to send all routine correspondence to the M&M contractors identified on this page.

The geographic service areas covered by each of the new M&M contractors, their mailing addresses, telephone numbers, fax numbers and Internet addresses are as follows:

Arizona and Nevada

Michaelson, Connor, & Boul
13832 North 32nd Street, Suite D-150
Phoenix, AZ 85032
Phone: (480) 941-8737; Toll Free: (866) 941-8737
Fax: (480) 941-9855
Email Address: mike.bao@mcbreo.com
Website: www.mcbreo.com

Preservation and Protection requests and extension of time requests for Arizona and Nevada properties should be sent to:

Michaelson, Conner, & Boul
5312 Bolsa Avenue, Suite 200
Huntington Beach, CA 92649-1020
Phone: (714) 230-3628
Fax: (714) 230-3699
Email Address: luann.kogler@mcbreo.com
Website: www.mcbreo.com

Arkansas and Louisiana

Cityside Management Corporation
301 Market Street Suite B
Hammond, LA 70401
Phone: (985) 419-0311
Fax: (985) 419-0310
Email Address: lhotard@citysidecorp.com
Website: www.citysidecorp.com

Preservation and Protection requests and extension of time requests for Arkansas and Louisiana properties should be sent to:

Cityside Management Corporation
22 Greeley Street, Suite 5
Merrimack, NH 03054
Phone: (603) 423-0313
Fax: (603) 429-1427
Email address: salicea@citysidecorp.com
Website: www.citysidecorp.com

California, Hawaii and Guam

PEMCO, Ltd.
1600 Sacramento Inn Way, Suite 220
Sacramento, CA 95815
Phone: (916) 927-7313
Fax: (916) 927-7454
Email address: msherman@pemco-limited.com
Website: www.hudpemco.com

Preservation and Protection requests and extension of time requests for California, Hawaii and Guam properties should be sent to the above address, to the attention of:

Contact person: Tanya Stone
Phone: (916) 927-7313
Fax: (916) 927-7454
Email address: Mortgagees@pemco-limited.com
Website: www.hudpemco.com

Caribbean (Puerto Rico and US Virgin Islands)

Atlantic Alliance of Asset Managers
Iturregui Plaza, Suite 14A
1135 65th Infantry Avenue
Rio Piedras, PR 00924
Phone: (787) 300-2194
Fax: (787) 300-2199
Email address: idelacruz@atlanticallianceassetmanagers.com
Website: www.atlanticallianceassetmanagers.com

Preservation and Protection requests and extension of time requests for Caribbean properties should be sent to:

Atlantic Alliance of Asset Managers
Iturregui Plaza, Suite 14A
1135 65th Infantry Avenue
Rio Piedras, PR 00924
Phone: (787) 300-2194
Fax: (787) 300-2199
Email Address: ocordero@atlanticallianceassetmanagers.com
Website: www.atlanticallianceassetmanagers.com

Colorado, Montana, Utah, and Wyoming

Michaelson, Connor & Boul
4500 Cherry Creek Drive, South, Suite 1070
Glendale, CO 80246
Phone: (303) 758-6736; Toll Free: (866) 889-6736
Fax: (303) 758-6748
Email Address: david.huckemeyer@mcbreo.com
Website: www.mcbreo.com

Preservation and Protection requests and extension of time requests for Colorado, Montana, Utah, and Wyoming properties should be sent to:

Michaelson, Connor, & Boul
5312 Bolsa Avenue, Suite 200
Huntington Beach, CA 92649-1020
Phone: (714) 230-3628
Fax: (714) 230-3699
Email Address: luann.kogler@mcbreo.com
Website: www.mcbreo.com

Florida

National Home Management Solutions, LLC
2600 Douglas Road, Suite 800
Coral Gables, FL 33134
Phone: (305) 854-1711; Toll Free (888) 653-8357
Fax: (305) 854-1217
Email Address: Will.Milling@nhmsi.com
Website: www.nhmsi.com

Preservation and Protection requests and extension of time requests for Florida properties should be sent to:

National Home Management Solutions, LLC.
Three Advantage Court
Bordentown, NJ 08505
Phone: (609) 981-5500; Toll Free: (800) 211-0621
Fax: (609) 981-5513
Email Address: P&P@nhmsi.com
Website: www.nhmsi.com

Georgia

PEMCO, LTD
Piedmont Center
3525 Piedmont Road, N.E.
Bldg. 5, Suite 310
Atlanta, Georgia 30305
Phone: (404) 995-7111
Toll free: (800) 881-9260
Fax: (404) 995-7110
Website: http://www.hudpemco.com/

Preservation and Protection requests and extension of time requests for Georgia properties should be sent to:

PEMCO, LTD
Attn: Nancy Ishii, Mortgagee Compliance Coordinator
Phone: (808) 949-0414, ext. 105
Fax: (808) 955-0414
Email address: gamortgagee@pemco-limited.com

Illinois and Indiana

Harrington, Moran, Barksdale, Inc.
8600 W. Bryn Mawr Avenue, Suite 600 South
Chicago, IL 60631
Phone: (773) 714-9200; Toll Free: (866) 702-6600
Fax: (773) 714-1669
Email address: chicago@hmbireo.com
Website: www.hmbireo.com

Kansas, Missouri, and Oklahoma

Pyramid Real Estate Services D3, LLC
4500 S. Garnett, Suite 250
Tulsa, OK 74146
Phone: (918) 660-0800
Fax:(918) 359-7601
Email Address: MortgageeDC@pyramidrealestate.com
Website: www.pyramidrealestate.com

Preservation and Protection requests and extension of time requests for Kansas, Missouri, and Oklahoma properties should be sent to:

First Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone: (972) 419-6904
Fax: (972) 392-2123
Email Address: PandP@firstpreston.com

Kentucky and Tennessee

Pyramid Real Estate Services
616 Marriott Drive, Suite 300
Nashville, TN 37214
Phone: (615) 885-2002; Toll Free (877) 451-4680
Fax: (615) 620-3075
Email address: MortgageeAE@pyramidrealestate.com
Website: www.pyramidrealestate.com

Preservation and Protection requests and extension of time requests for Kentucky and Tennessee properties should be sent to:

First Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone: (972) 419-6904
Fax: (972) 392-2123
Email Address: PandP@firstpreston.com

Maryland and the District of Columbia

HomeSource Real Estate Asset Services, Inc.
4423 Forbes Boulevard
Lanham, MD 20706
Phone: (301) 577-1200
Fax: (301) 577-3660
Email address: info@hudhomesource.com
Website: www.hudhomesource.com
Point of Contact: Mae Thrift, President
P&P Email address: mortgagees@hudhomesource.com
Overallowable and extension requests: Natalie Henry and Mae Thrift

Michigan (effective March 31, 2008)

Michaelson, Connor and Boul, Inc (MCB)
5312 Bolsa Ave., Suite 200
Huntington Beach, CA 92649
Phone (714) 230-3600; Toll Free (888) 622-7361
Fax (714) 230-3868
Website: www.mcbreo.com

Property Preservation and Protection Requests and Requests for Extension of Time should be forwarded to Ms. Mary Cambrero, Mortgagee Compliance, at mc@mcbreo.com

Ohio (effective March 8, 2008)

National Home Management Solutions of New York, LLC.
Three Advantage Court
Bordentown, NJ 08505
Phone: (609) 981-5500; Toll Free: (800) 211-0621
Fax: (609) 981-5517
Website: www.nhmsi.com

Mississippi and Alabama

Hooks, Van Holm, Inc.
The Noble Building
1021 Noble Street, Suite 212-221
Anniston, AL 36201
Phone: (256) 241-1415; Toll Free: (866) 851-5476
Fax: (256) 247-1425; Toll Free: (866) 851-5479
Email address: PandP@hooksvanholm.com or extensions@hooksvanholm.com
Website: www.hooksvanholm.com

New Jersey and New York

National Home Management Solutions of New York, LLC.
Three Advantage Court
Bordentown, NJ 08505
Phone: (609) 981-5500; Toll Free: (800) 211-0621
Fax: (609) 981-5513
Website: www.nhmsi.com

North Carolina and South Carolina

Harrington, Moran, Barksdale, Inc.
5350 77 Center Drive, Suite 200
Charlotte, NC 28217
Phone: (704) 522-3590; Toll Free: (866) 316-4624
Fax: (704) 565-6852
Email address: Charlotte@hmbireo.com
Website: www.hmbireo.com

North Dakota, South Dakota, Nebraska, Minnesota, Wisconsin, and Iowa

Best Assets, Inc.
501 Marquette Avenue, Suite 1200
Minneapolis, MN 55402
Phone: (612) 333-7450
Fax: (612) 333-6474
Email address: bmasters@best-assets.com
Website: www.best-assets.com

Pennsylvania and Delaware

Hooks, Van Holm, Inc.
1005 West 9th Avenue, Suite A
King of Prussia, PA 19406
Phone: (866) 851-5482 or (610) 491-2420
Fax: (610) 491-2479
Email address: info@hooksvanholm.com
Website: www.HooksVanHolm.com

Preservation and Protection requests and extensions of time can be sent to the above address or to: PandP@hooksvanholm.com or extensions@hooksvanholm.com

Texas (north) and New Mexico

Southwest Alliance of Asset Managers
5040 Addison Circle, Suite 300
Addison, TX 75001
Phone: (972) 788-0026 or (800) 394-1103
Fax: (972) 715-1548
Email address: jmcduffee@southwestalliance.com
Website: www.southwestalliance.com

Preservation and Protection requests and extension of time requests for New Mexico and North Texas should be sent to:

Southwest Alliance of Asset Managers
5040 Addison Circle, Suite 300
Addison, TX 75001
Phone: (972) 788-0026 or (800) 394-1103
Fax: (972) 715-1548
Email address: PandP@SouthwestAlliance.com

Lists of Texas counties in each contract area.

Texas (south)

Southwest Alliance of Asset Managers
7718 Wood Hollow Drive, Suite 100
Austin, TX 78731
Phone: (512) 231-2600 or (800) 457-4961
Fax: (512) 231-2699
Email Address: rhutchison@southwestalliance.com
Website: www.southwestalliance.com

Preservation and Protection requests and extension of time requests for South Texas should be sent to:

Southwest Alliance of Asset Managers
5040 Addison Circle, Suite 300
Addison, TX 75001
Phone: (972) 788-0026 or (800) 394-1103
Fax: (972) 715-1548
Email address: PandP@SouthwestAlliance.com

Lists of Texas counties in each contract area.

Vermont, New Hampshire, Maine, Rhode Island, Massachusetts and Connecticut

Cityside Management Corporation
22 Greeley Street, Suite #5
Merrimack, NH 03054
Phone: (603) 423-0313; Toll Free:(877) 289-7433
Fax: (603) 429-1427
Email address: cdolloff@citysidecorp.com
Website: www.citysidecorp.com

Virginia and West Virginia

Harrington, Moran, Barksdale, Inc.
1916 Wilson Blvd, Suite 304
Arlington, VA 22201
Phone: (703) 465-1704
Fax: (703) 465-1931
Email address: arlington@hmbireo.com
Website: www.hmbireo.com

Alaska, Idaho, Oregon, and Washington

Harrington, Moran, Barksdale, Inc.
20829 72nd Ave. South
Suite 115
Kent, WA 98032
Phone: (253) 867-2800; Toll Free: (866) 317-4624
Fax: (253) 867-2785
Email address: Bellevue@hmbireo.com
Website: www.hmbireo.com

Preservation and Protection requests and extension of time requests for Alaska, Idaho, Oregon, and Washington properties should be sent to:

Harrington, Moran, Barksdale, Inc.
330 Main Street
Hartford, CT 06106
Phone: (860) 244-2783
Fax: (612) 253-2930

Effective January 8, 2005, the Santa Ana Homeownership Center
will be responsible for the management and oversight of contractors
in the following states:

North Dakota, South Dakota, Nebraska, Iowa, Minnesota, Wisconsin, Oklahoma, Missouri and Kansas. When issues arise regarding property condition and re-conveyance appeals, please contact Virginia Howell, the Government Technical Representative, at the Santa Ana Homeownership Center. The Real Estate Owned Division Director at the Santa Ana Homeownership Center is Thomas Rose. The
address and telephone numbers are as follows:

Department of Housing and Urban Development
Santa Ana Homeownership Center
Santa Ana Federal Building
34 Civic Center Plaza, Room 7015
Santa Ana, CA 92701-4003
(800) CALLFHA or (800) 225-5342
Telephone Number for Virginia Howell: (714) 796-1200, ext. 3552
Telephone Number for Thomas Rose: (714) 796-1200, ext. 3554

Please direct any questions to Ivery Himes of the Office of Single Family Asset Management at (202) 708-1672.