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ICASS is a system for delivering shared services at posts abroad. It is supported in Washington by the ICASS Executive Board, composed of senior representatives of cabinet-level agencies and chaired by the AssistantSecretary of State for Administration (A). The board, which meets at least twice a year, is the highest-level policy-making body in the ICASS system and the final court of appeals for ICASS disputes. |
2008 ICASS SurveyThe 2008 ICASS Customer Satisfaction Survey Results can be accessed by clicking the button below. For more details concerning the survey, click here.
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