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![]() IT Resources for ContractorsFrequently Asked QuestionsBelow are questions contractors have asked the Webmaster to clarify. We will continue to update this page as new questions are received. Click here if you are looking for 508 related FAQs. SAMHSA Web Policy: What is SAMHSA’s Web Content Management Policy?
Does this SAMHSA Web Policy apply to all SAMHSA Web Sites?
Are there any exceptions to the SAMHSA Web Policy?
When did the SAMHSA Web Policy take effect?
Why is the SAMHSA Web Policy important?
Who is ultimately responsible for Web Content? PRE-DEVELOPMENT MEETINGS When should the Division of Technology Management (DTM) Pre-Development Meeting Occurr? Your Project Officer should setup this meeting as soon as the IT Plan and IT Security Plan have been approved by the SAMHSA contracting officer. What happens at the Division of Technology Management (DTM) Pre-Development Meeting? In the pre-development meeting, DTM and your technical team will review the IT documents (see below) to get a clearer understanding of your project from a technical perspective. DTM will go through the development checklist ( located here ) to make sure all of the technical information and functional requirements of the project have been gathered so that there are no surprises down the road. Any preliminary information about the project that you could provide to DTM prior to the meeting would be great. The following is a list of documents required for this meeting:
DTM would prefer that you review the SAMHSA Technical Guidelines prior to the meeting. DTM will go through the procedures contained in this document so that your team knows what steps need to be followed once the project has been completed and the Web site is live. These procedures include how you will post new and/or updated content onto the Web site. Any questions or concerns you may have can also be addressed at this meeting. We do not have a specific agenda that we follow other than what is mentioned in the above paragraphs. If you need any additional information from us, please email webmaster@samhsa.hhs.gov. EMAIL CORRESPONDENCES Can I contact the SAMHSA Webmaster directly? Yes. You may contact the SAMHSA Webmaster via email unless it is an emergency. Only in emergency situations should you call the SAMHSA Webmaster. The reason email correspondence is so important is because you must keep your Project Officer in the loop at all times. Since you must CC your Project Officer on all emails to SAMHSA's Webmaster, we prefer this mode of communication. Can I contact the Office of Communications directly? No. You should ask your Project Officer to contact the OC if you have a question. Do I have to CC my Project Officer in other emails I send to SAMHSA staff? YES! In all correspondences with SAMHSA staff (including Webmaster) you must provide a copy (usually via CC) to your Project Officer. LOGOS Why can't I open an EPS File? EPS means Encapsulated PostScript (EPS) format. EPS files are for use on front covers of publications or other printed material and require special software, such as Adobe Illustrator, to open them. EPS files cannot be used in MS Office products and are provided here as downloads only. |
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