Real, the leader in streaming media solutions, is also the leader in streaming media support.
The idea of purchasing a comprehensive support program should be more than an after-thought. It should be an integral part of a product purchase. Choosing the right support for your specific business needs helps ensure a smooth deployment, an effortless operation and the quick resolution of any issues that may arise.
WHY CHOOSE SUPPORT SERVICES FROM REAL?
In today's "always on" world, taking a wait-and-see approach regarding support just doesn't work. Your staff should be able to concentrate on servicing your business and your customers, instead of your streaming media software. You shouldn't have to worry about whether or not you have the latest version or upgrade. And downtime of just about any duration can have a serious and negative impact on your business. Purchasing the appropriate level of Support Services from Real can minimize the impact.
The Right Time
Purchasing the right support program upfront means you're covered from day one. While budgets are always a priority, purchasing a product without adequate support rarely, if ever, saves money. In addition, your business will always be up-to-date with direct access to the latest versions and upgrades from Real.
The Right People
Because Real is the leader in streaming media solutions, Support Services from Real gives you access to the top people in the streaming media industry. These are the people who think about streaming media every single day concentrating on what they do best so you can concentrate on what you do best.
The Right Program
Whether your business will use streaming media to deliver on-demand training sessions or full-blown live events, Support Services from Real has a program to fit your business.