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Contact Information Centers for Disease
Control and Prevention
Division of Cancer
Prevention and Control
4770 Buford Hwy, NE
MS K-64
Atlanta, GA 30341-3717

Call: 1 (800) CDC-INFO
TTY: 1 (888) 232-6348
FAX: (770) 488-4760

E-mail: cdcinfo@cdc.gov

Submit a Question Online

Online Help Technical Information and Installation

  • Features and Future Plans
  • Technical Information and Installation
  • Training Manual
  • Technical Support

  • System Requirements

    Registry Plus programs are written for the Microsoft® Windows® 32-bit environment installed on an Intel® Pentium® or Pentium-compatible computer. The minimum hardware requirements are the same as those of the Microsoft Windows operating system used. Additional system requirements include:

    • Microsoft operating environment from Windows 98 through Windows XP
    • 128 MB RAM (512 MB recommended)
    • Latest version of Microsoft Internet Explorer (recommended)
    • 15 MB of free hard-disk space

    Installing or Upgrading Online Help

    Before you install or upgrade Online Help, please read the following information.

    • Online Help is not designed to upgrade automatically via the Internet.


    • If someone else is responsible for maintenance of your computer, you may not be able to install software. In this case, consult the maintainer of your computer for assistance. If you are using Windows 2000 or Windows XP, you must be logged on as the administrator.


    • If you are upgrading or reinstalling an existing version of Online Help, uninstall the existing Online Help program.

      From the Windows Control Panel, choose Add/Remove Programs.
      Select Online Help.
      Click the Change/Remove button.
      Click Next; then Remove; then Next in succession on the resulting dialog boxes, and respond to any further prompts that appear.
      If you receive a message during the uninstall process about deleting shared files, choose not to delete any shared files.


    • The files and folder structure are preserved after you uninstall the previous version of Online Help. Install this version in the same folder as your previous version of Online Help to ensure the database and configuration settings are upgraded properly.


    • To ensure the new version of Online Help is installed in the same folder as the previous version, open Windows Explorer and locate the folder in which Online Help is currently installed.


    • If you are installing Online Help for the first time, you may install it on the drive and folder of your choosing; however, you cannot install it in a subfolder. Online Help must be installed in a root folder from the drive of your choosing.


    • Important note. If you have installed a version of Online Help earlier than version 10.1, you must delete the files from the earlier installation manually. Use Windows Explorer to find to find the folder in which Online Help is currently installed, and delete the folder.

    Installation

    1. Download Online Help, RP_Help_NAACCR_11.2.exe (12.6 MB, June 27, 2008) to your computer.
    2. Open the downloaded file. The installation program will direct you through the steps for installing Online Help. If you are a first-time user, we recommend you select the defaults.
    3. When installed, double-click the Online Help icon on the desktop.
    4. Select a tab from the pane on the left side of the window:


      • Contents—select this tab to browse the manuals included and to view the order of topics. Open the Table of Contents for a manual by double-clicking on its book icon.


      • Index—select this tab to search for a topic that has been indexed. Type a search term and press Enter, or double-click a search term in the index.


      • Search—select this tab to perform a full-text search for a term that has not been indexed. Type the search term; then press Enter or click the List Topics button.
    Page last reviewed: August 18, 2008
    Page last updated: August 18, 2008
    Content source: Division of Cancer Prevention and Control, National Center for Chronic Disease Prevention and Health Promotion
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