December 1998: "Making Quality Count" Conference.
January to March 1999: Work Group Planning.
April 1999: Work Group Kick-off Meeting.
May to August 1999: Initiate Work Group "TalkingQuality" Web Site and Research and Action Agenda.
September 1999: 2nd Work Group Meeting.
October 1999 to April 2000: Draft Content for Work Group "TalkingQuality" Web Site and Research and Action Agenda.
April 2000: 3rd Work Group Meeting.
May to November 2000:
December 2000: "Informing Consumers about Health Care Quality: New Directions for Research and Action" Conference in Bethesda, Maryland.
Fall 2001: Launch Web Site.