You can request the LIHEAP agency to offer you an opportunity for a fair hearing, as required by law.

At such a hearing, a neutral party will hear arguments from both the LIHEAP agency and you. Based on the facts of the case, the neutral party will issue a hearing decision that may or may not be in your favor.

In addition, LIHEAP grantees are required to announce and hold public hearings to obtain public input into the development of each year's LIHEAP program. We invite you to use the public participation process as an opportunity for you to comment on the way the grantee operates its LIHEAP program. You can suggest the kinds of changes you would like to see in the program.