The Consumer Assessment of Healthcare Providers and Systems
(CAHPS) program is a public-private initiative to develop
standardized surveys of patients' experiences with ambulatory
and facility-level care.
Health care organizations, public and private purchasers,
consumers, and researchers use CAHPS results to:
- Assess the
patient-centeredness of care;
- Compare and report on
- Improve quality of care.
To learn more, go to
National CAHPS Benchmarking Database
The National CAHPS Benchmarking Database (also referred to as
the CAHPS Database) is the national repository for data from
CAHPS surveys. It includes 11 years of data from the Health Plan
Survey as well as two years of data from the new
The CAHPS Connection
The CAHPS Connection is an occasional bulletin
designed to keep members of the CAHPS User Network informed
about CAHPS products and services.
The CAHPS Connection,
September 2008 (PDF, 1118KB;
Previous issues of
the CAHPS Connection: