Skip Navigation
Home Home Site Map Site Map Frequently Asked Questions Frequently Asked Questions Search Search Glossary Glossary
TalkingQuality Home Page
Home Site Map Frequently Asked Questions
TalkingQuality Home Page Search Glossary TalkingQuality Home Page
The Big Picture
What to Say
How to Say It
Into the Hands of Consumers
Refining What to Do
Download Planning Workbook
Health Care Report Card Compendium


Talking to Consumers about Health Care Quality

The Big Picture
An introduction to the larger task of understanding a typical measurement project.

What to Say
A discussion of what consumers need to hear about health care quality and the information you may be giving them.

How to Say It
An in-depth look at strategies for presenting information in ways that facilitate comprehension and use.

Into the Hands of Consumers
An overview of effective strategies for distributing information to consumers and supporting their efforts to use the information to make decisions.

Refining What You Do
A review of testing and evaluation methods that help you assess and improve your approach.

Welcome and Orientation

About the Work Group
Site Map
Frequently Asked Questions

Red Envelope  Sign Up for
E-Mail Updates

AHRQ  Advancing Excellence in Health Care
AHRQ Home | Questions? | Contact AHRQ | Site Map | Accessibility | Privacy Policy | Freedom of Information Act | Disclaimers
U.S. Department of Health & Human Services | The White House | The U.S. Government's Official Web Portal