The Big Picture

Many organizations are trying to educate and inform the public about health care quality. Unfortunately, nearly all are finding that the task of developing and distributing information that people can understand and use is a huge challenge. The purpose of TalkingQuality is to offer expert advice and suggest approaches to overcoming this challenge so that you can give consumers the information they need to make sound decisions about their health care coverage and providers.

This section is intended to orient you to the issues presented in this site.

Why Talk About Health Care Quality?  
An introduction to the reasons for communicating about health care quality.

Six Steps to Implementation  
An overview of the key tasks required to measure and report on quality, from start to finish.

Getting Started  
A discussion of what it takes to get this kind of project off the ground.

Other Resources 
A list of organizations that can provide further information and suppport.