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Landowners Say:
Getting Conservation Technical Assistance is a Satisfying Experience
The American Customer Satisfaction Index
(ACSI) shows that farmers and ranchers are happy with the conservation technical assistance
(CTA) they get from the NRCS and conservation districts.
CTA received a satisfaction index of 81 out of a possible 100.
See the ACSI Score
Sheet.
- 10 points higher than Americans rate private sector services
- 12 points higher than the index for Federal government services.
CTA received a trust index of 90 out of a possible 100
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