5.6 Budget and Performance Integration Strategy

ETA continues to work toward fully integrating its budget and performance management activities.

FY 2003Performance Goal:	ETA will have uniform, cost-effective, valid and reliable performance and cost data for major programs and activities that support integrated performance budgeting.
Indicator:	ETA will apply an appropriate sanction upon grantees failing to provide timely and complete performance or cost reports. 90% of cost reports due will be received and processed within the quarter due.
Data Source:	To be determined
Baseline:	To be determined
Comment:	In order to attain this goal, ETA must require states to validate data in such a way to produce error rates using the methodology that ETA is developing or a comparable state methodology. It will also require some standardization of data.

Means & Strategies:

• Undertake additional pilots and develop plan for deployment of managerial cost-accounting system within ETA.

• Information on obligations, recipient costs and payments will be made available to program managers through daily DOLARS reports available electronically.

• In FY 2002, develop program (unit cost) performance cost measures for deployment in FY/PY 2003 (to support FY 2004 budget process).

• ETA will establish return on investment (ROI) benchmarks that identify and validate apprenticeship as a key national workforce strategy by:
    - Obtaining input from system partners and contractors; and
    - Developing an econometric model that captures ROI elements.

• Provide training to federal staff in using accounting and performance information for program management and oversight.

• Produce, pilot test and deploy a data validation system for major ETA programs.

5.7 Faith-Based and Community Initiative Strategy

ETA continues to identify and work to eliminate barriers to effective faith- and community-based organizations participating in ETA-funded programs.

Outcome Goal Increase participation of faith- and community-based organizations in delivering workforce development services

Means & Strategies:

• Survey WIA Workforce Investment Areas to determine the mix of service provider applicants including the percentage that are faith- and community-based organizations to establish a baseline for performance.

• Develop informational strategies to promote the application by faith- and community-based organizations for WIA Adult and Youth funds.

Performance Goal 1.1A	Increase the employment, retention, and earnings of individuals registered under the WIA adult program
Performance Results	PY 2000: The goal was exceeded, based on WIA Quarterly Performance Reports. Of those registered under the WIA adult program and employed in the first quarter after exit, 78% were employed in the third quarter after program exit, with increased average earnings of $3,684. PY 1999: N/A
Indicator	PY 2003: 71% will be employed in the first quarter after program exit; 82% of those employed in the first quarter after program exit will be employed in the third quarter after program exit; and The average earnings change will be $3,475 for those who are employed in the first quarter after program exit and are still employed in the third quarter after program exit. PY 2002: 70% will be employed in the first quarter after program exit; 80% of those employed in the first quarter after program exit will be employed in the third quarter after program exit; and The average earnings change will be $3,423 for those who are employed in the first quarter after program exit and are still employed in the third quarter after program exit. PY 2001: 68% will be employed in the first quarter after program exit; 78% of those employed in the first quarter after program exit will be employed in the third quarter after program exit; and The average earnings change will be $3,361 for those who are employed in the first quarter after program exit and are still employed in the third quarter after program exit. PY 2000: 67% will be employed in the first quarter after program exit; 77% of those employed in the first quarter after program exit will be employed in the third quarter after program exit; and The average earnings change will be $3,264 for those who are employed in the first quarter after program exit and are still employed in the third quarter after program exit. PY 1999: N/A
Data Source	Workforce Investment Act Standardized Record Data (WIASRD) included in the Enterprise Information Management System (EIMS); UI Wage Records
Baseline	There is no prior experience with this WIA indicator, which is based on the use of UI wage records. PY 2000, the first full year of WIA implementation, constitutes the baseline year for this measure. The performance measure is derived from the agreed upon levels of performance for all States. These measures will be regularly reviewed for appropriateness and rigor as performance data becomes available.
Comment	The current FY 1999-2004 Strategic Plan includes the new WIA goal based upon a weighted average of negotiated levels of performance for all States. The goals for PY 2000, PY 2001 and PY 2002 stated in this plan also reflect these negotiated levels for all States. The PY 2003 goal has not yet been negotiated with the States, so the goal reflected is preliminary and continues the trend established by the PY 2000 - 2002 goals.

Performance Goal 1.1B	Increase the retention and earnings of Welfare-to-Work participants placed in unsubsidized employment
Performance Results	FY 2001: The goal was not achieved. Of those Welfare-to-Work (WtW) participants placed in unsubsidized employment, 49% remained in the workforce for six months with 53% average earnings increase by the second consecutive quarter following the placement quarter FY 2000: The goal was achieved. Of those Welfare-to-Work (WtW) participants placed in unsubsidized employment, 84% remained in the workforce for six months with 59% average earnings increase by the second consecutive quarter following the placement quarter. FY 1999: N/A
Indicator	PY 2003: 60% will remain in the workforce for two consecutive quarters following the placement quarter. FY 2002: 60% will remain in the workforce for two consecutive quarters following the placement quarter. PY 2001: 66% will remain in the workforce for six months; and The average earnings increase by the second consecutive quarter following placement will be 6%. PY 2000: 60% will remain in the workforce for six months; and The average earnings increase by the second consecutive quarter following placement will be 5%. PY 1999: N/A
Data Source	WtW Quarterly Financial Status Report
Baseline	New Goal. The baseline for this performance measure is FY 2001.
Comment	The FY 2001 data used as the baseline for the FY 2003 goal reflect revisions to WtW reporting which were implemented to improve data quality and accuracy. The FY 2003 goal reflects realistic but ambitious expectations for grantee performance, and while we do not anticipate any further changes to this goal, we will review the data submitted in FY 2002 to determine if any changes to the FY 2003 goal are appropriate.

Performance Goal 1.1C	Improve the outcomes for job seekers and employers who receive public labor exchange services.
Performance Results	PY 2000: Achieved for all indicators: 3.2 million (23.6%)of job seekers who received labor exchange services entered employment; The number of job openings listed increased by 26.5% over Program Year 1999, including 7.4 million with State Workforce Agencies and 5.4 million with America's Job Bank; and 66,564 new employers registered with America's Job Bank. PY 1999: Achieved for all indicators.
Indicator	PY 2003: 58%* of job seekers registered with the public labor exchange will enter employment with a new employer by the end of the second quarter following registration; 72%*of job seekers will continue to be employed two quarters after initial entry into employment with a new employer; The number of job openings listed with the public labor exchange (with both State Workforce Agencies and America's Job Bank) will increase by 5% over the total for PY 2001, adjusted for economic fluctuations; The number of employers that register with America's Job Bank will increase by 10% to a total of 286,000*; The number of job searches conducted by job seekers from America's Job Bank will increase by 5% to a total of 195.4 million*; and The number of resume searches conducted by employers from America's Job Bank will increase by 5% to a total of 9.45 million*.       * Indicates new measures for PY 2003 PY 2000: 55*% of job seekers registered with the public labor exchange will enter employment with a new employer by the end of the second quarter following registration; 70*% of job seekers will continue to be employed two quarters after initial entry into employment with a new employer; The number of job openings listed with the public labor exchange (with both State Workforce Agencies and America's Job Bank) will be at least the number obtained in PY 2001; and The number of new employers that register with America's Job Bank will increase to 76,000, a 10% increase over the total for PY 2001. PY 2001: The share of applicants who receive labor exchange services that enter employment will increase by 1%, resulting in more than 3.2 million entering employment; 75*% of job seekers will have unsubsidized jobs six months after initial entry into employment; The total number of job openings listed with the public employment service, including both those listed with State Workforce Agencies (SWAs) and those listed directly with America's Job Bank (AJB) via the Internet, will increase by 10 percent; and The number of new employers that register with America's Job Bank will increase to 69,000. PY 2000: The number of individuals entering employment after receiving one or more labor exchange services will increase by 1% to over 3.2 million. The total number of job openings listed with the public employment service, including both those listed with State Employment Workforce Agencies (SWAs) and those listed directly with America's Job Bank (AJB) via the Internet, will increase by 15 percent. The number of new employers that register with America's Job Bank will increase to 60,000. Increase by 3% over the FY 1999 baseline, the number of eligibility certifications issued annually under the WOTC and WtW tax credit programs. Increase the number of resumes in AJB by 30% over baseline FY 1999. PY 1999: The percentage of job seekers registered with the employment service who enter employment will increase by 1%. The total number of job openings listed with the public employment service, including both those listed with State Employment Security Agencies (SESAs) and those listed directly with America's Job Bank (AJB) via the Internet, will increase by 20 percent.
Data Source	State reports, Unemployment Insurance wage records, and America's Job Bank Center Reports
Baseline	During PY 2001, ETA will transition to a new Labor Exchange Performance Measurement system. A baseline will be established for the entered employment rate and retention rate goals based on PY 2001 results. Baseline data currently do not exist for the job seeker entered employment and employment retention goals. FY 2000 (PY1999) data will be the baseline for job openings listed. The baseline was established at 51,000 for the number of new employers registered with America's Job Bank in PY 1999. A baseline will be established in PY 2002 (based on PY 2001 results) for the percentage of Unemployment Insurance claimants who enter employment with a new employer by the end of the second quarter following registration. Baseline data currently do not exist.
Comment	* The indicators for job seekers were revised to be consistent with the new WIA program. ETA is undergoing a transition to a new labor exchange performance measurement system. Currently, there is no statistically valid baseline data for these new measures. Targets reflect very limited test experience with a few volunteer states. PY 2003 will be similar to PY 2002 in that the total number of applicants is likely to remain smaller based on the new methodology for registration. Using the limited test data and some projections of the impact of the formula change, the goals presented in PY 2002 offer a best estimate at benchmarks. The proposed increase for PY 2003 is also speculative, but based on the likelihood that increased services available to customers through One-Stop systems will begin to positively impact the outcomes for a greater percentage of job seekers. The Employment Retention Indicator is a brand new one for the Labor Exchange and has not been a program focus to date. The initial target of 76% was chosen because it mirrored the WIA Title I program target and has no basis in actual experience - experience that Title I programs have had for years in JTPA. The target for PY 2002 of 70% was based on the limited data that was produced in the pilot states. The PY 2003 increase to 72% was set with the idea that some improvement should be expected as States continue to have better tools with which to effectively match job seekers and employers so as to lead to successful long term employment. It should be noted that the Labor Exchange has no capacity to support follow-up services to job seekers who enter employment, which could lead to an improved retention rate. ETA will develop a new methodology for measuring continuous improvement relative to increased listing of job openings that is adjusted to reflect changes in the economy.

Performance Goal 1.1D	Strengthen the registered apprenticeship system to meet the training needs of business and workers in the 21st Century.
Performance Results	FY 1999-2002: N/A
Indicator	PY 2003: Increase the number of new apprenticeship programs over the established baseline by 23%; Increase the number of new businesses involved in apprenticeship over the established baseline by 23%; Increase the number of new apprentices over the established baseline by 27%; and Increase the number of new programs in new and emerging industries - at minimum Information Technology, Health Care and Social Services - over the established baseline by 20%. FY 2002: Increase the number of new apprenticeship programs over the established baseline by 10%; Increase the number of new businesses involved in apprenticeship over the established baseline by 10%; Increase the number of new apprentices over the established baseline by 10%; and Increase the number of new programs in new and emerging industries-at minimum Information Technology, Health Care and Social Services-over the established baseline by 10%. FY 1999-2001: N/A
Data Source	Apprenticeship Information Management System (AIMS)
Baseline	ETA is establishing a baseline for each indicator using the average of FY 1999, 2000, and 2001 data. Current baseline information is the following: New apprenticeship programs: TBD New businesses involved in apprenticeship: TBD New apprentices: TBD New programs in new and emerging industries: TBD
Comment	This is a new goal. The FY 2002 and 2003 indicators listed above are interim targets as ETA works toward achieving the following new four-year strategic goals it has established for Apprenticeship: Increase the number of new programs, new businesses and new apprentices over 4 years.           -New programs by 50%;           -New businesses by 50%; and           -New apprentices by 60%. Increase the number of completers by 65% over 4 years. Increase completers' earnings gains by 70% over 4 years.* Increase market penetration in new and emerging industries and occupations - at minimum Information Technology, Health Services and Social Services - by 40% over 4 years. *DOL will determine earnings gains by calculating the average difference between starting and ending wage.

Performance Goal 1.1E	Increase the capacity and quality of One-Stop system services for people with disabilities who are registered in the workforce investment area(s) receiving Work Incentive Grants
Performance Results	PY 2000: The goal was achieved. Grants were awarded to 23 State or local recipients. FY 1999-2002: N/A
Indicator	PY 2003: 5% more individuals with disabilities will be served than were served in the workforce area(s) in PY 2002 under the adult, dislocated worker and youth programs; Of those with disabilities served, 5% more individuals with disabilities will be placed in unsubsidized employment after program exit than were placed in PY 2002; Of those placed in the first quarter after program exit, 5% more individuals with disabilities will be employed in the third quarter after exit than were retained in PY 2002; and The average earnings change for individuals with disabilities will be $250 more than the average earnings change for individuals with disabilities in PY 2002. FY 2002: 5% more individuals with disabilities will be served than were served in the workforce area(s) in PY 2001 under the adult, dislocated worker and youth programs; Of those with disabilities served, 5% more individuals with disabilities will be placed in unsubsidized employment after program exit than were placed in PY 2001; Of those placed in the first quarter after program exit, 5% more individuals with disabilities will be employed in the third quarter after exit than were retained in PY 2001; and The average earnings change for individuals with disabilities will be $250 more than the average earnings change for individuals with disabilities in PY 2001. PY 2001: Annual reporting of WIA data in December 2001 will establish the baseline for performance of the Work Incentive Grant program. This will be the first year of reporting under the WIA as well as the first year of performance under this new grant program. PY 2000: The new Work Incentive Grant program will be implemented by September 30, 2000, with plans for 20 to 40 awards in State and local areas to enhance services for people with disabilities in the One-Stop Center environment. PY 1999: N/A
Data Source	Workforce Investment Act Standardized Record Data (WIASARD) included in the Enterprise Information Management System (EIMS) from State and/or local areas receiving Work Incentive Grants
Baseline	New Goal. The baseline will be the number of people with disabilities, as of the beginning of PY 2001 (7/1/01), registered in the workforce area(s) that receive Work Incentive Grants, the number of those registered who are employed in the quarter after exit, retention in the third quarter and wage increase.
Comment	The Work Incentive Grant program is directed to systemic change for people with disabilities obtaining services under WIA. Therefore, the first goal indicator is the percent of people with disabilities registered in WIA programs in the areas that have received the grants. The remaining three goal indicators are similar to those for the WIA Adult program, but they specifically target people with disabilities. As there has been no experience with these performance indicators for people with disabilities, the indicators for PY 2002 and PY 2003 will be reviewed for appropriateness and adjusted, if necessary, once the actual baseline has been determined.

Performance Goal 1.1F	Increase employment and positive outcomes of adults registered under the Indian and Native American program
Performance Results	PY 2000: Preliminary data are expected March 2002. PY 1999: 51.9% were employed at program termination and 83.4% had positive outcomes at program termination. (These performance results are for the last year of JTPA.)
Indicator	PY 2003: 56% will be employed at program exit; and 86% will have positive outcomes at program exit. FY 2002: 56% will be employed at program exit; and 86% will have positive outcomes at program exit. PY 2001: 54% will be employed at program exit; and 84% will have positive outcomes at program exit. PY 1999-2000: N/A
Data Source	Grantee Records included in the Enterprise Information Management System (EIMS)
Baseline	The baseline for employment is the JTPA 53.8% entered employment rate, and the baseline for positive outcomes is the JTPA Positive Termination Rate of 84%.
Comment	This goal was revised with the passage of WIA. "Positive Outcomes" is a general term used to indicate the successful completion of planned WIA section 166 program activities, whether it involves obtaining unsubsidized employment, completing a work experience assignment, or attaining a training or education certificate or diploma.

Performance Goal 1.1G	Increase employment opportunities for senior citizens participating in the Senior Community Service Employment Program
Performance Results	PY 2000: This goal was achieved. 33.8% were placed in unsubsidized employment. PY 1999: This goal was achieved. 36.5% were placed in unsubsidized employment.
Indicator	PY 2003: 37% of participants will be placed and retained in unsubsidized employment. FY 2002: 37% of participants will be placed and retained in unsubsidized employment. PY 2001: Maintain at 26% the share of enrollees who get unsubsidized jobs. PY 2000: Increase to 26% the share of enrollees who are placed in unsubsidized employment. PY 1999: Increase the number of enrollees who are placed in unsubsidized employment.
Data Source	SCSEP reporting system
Baseline	The baseline is based on PY 1997 SCSEP enrollee unsubsidized employment rate of 20%.
Comment	The primary objective of the Senior Community Service Employment Program (SCSEP) is to provide part-time community service opportunities for low-income persons age 55 or older. The unsubsidized placement goal is an important program goal that represents both a regulatory requirement and a grant condition. The Older American Act Amendments of 2000 legislated new performance measures for the SCSEP. New performance indicators and applicable levels of performance will be established by the Secretary in consultation with grantees and others during 2002 and 2003. The performance indicators found in the legislation are: placements, number served, community services provided, and customer satisfaction.

Performance Goal 1.1H	Increase customer satisfaction with services received from workforce investment activities in connection with the One-Stop delivery system
Performance Results	PY 2000: Customer satisfaction of participants with WIA services resulted in a score of 78 on the American Customer Satisfaction Index; and Customer satisfaction of employers with One-Stop services resulted in a score of 71 on the American Customer Satisfaction Index. PY 1999: N/A
Indicator	PY 2003: Customer satisfaction of participants with WIA services will result in a score of 71 on the American Customer Satisfaction Index; and Customer satisfaction of employers with One-Stop services will result in a score of 69 on the American Customer Satisfaction Index. FY 2002: · Customer satisfaction of participants with WIA services will result in a score of 70 on the American Customer Satisfaction Index; and · Customer satisfaction of employers with One-Stop services will result in a score of 68 on the American Customer Satisfaction Index. PY 2001: Customer satisfaction of participants with WIA services will result in a score of 69 on the American Customer Satisfaction Index; and Customer satisfaction of employers with One-Stop services will result in a score of 66 on the American Customer Satisfaction Index. PY 2000: Customer satisfaction of participants with WIA services will result in a score of 67 on the American Customer Satisfaction Index; and Customer satisfaction of employers with One-Stop services will result in a score of 65 on the American Customer Satisfaction Index. PY 1999: N/A
Data Source	WIA State reports included in the Enterprise Information Management System (EIMS)
Baseline	The goal was based upon limited grantee experience gathering participant customer satisfaction information, including pilot projects.
Comment	The indicator is an index of participant and employer customer satisfaction based upon three questions that will be asked of a sample of WIA program exiters and three questions that will be asked of a sample of employers. The index is based upon the American Customer Satisfaction Index. The current FY 1999-2004 Strategic Plan includes the new WIA goal based upon a weighted average of negotiated levels of performance for all States. The goals for PY 2000, PY 2001 and PY 2002 stated in this plan also reflect these negotiated levels for all States. The PY 2003 goal has not yet been negotiated with the States, so the goal reflected is preliminary and continues the trend established by the PY 2000 - 2002 goals.

Outcome Goal 1.2:

Increase the Number of Youth Making A Successful Transition to Work-Performance Goals