Returns and Exchanges
Return Policy
Most new and unopened items can be returned within 30 days of delivery for a full refund. Items must be returned in new or unused condition and contain all original materials included with the shipment. If the return is a result of our error, the full cost of the merchandise and shipping charges will be refunded.*
*Please note that OrganicStyle.com will only refund shipping costs:
1) If the items received are damaged.
2) If you purchased an item as a gift, requested a specific date and we failed to deliver your order on the requested delivery date.
We are not responsible for unsuccessful deliveries arising from the recipient not being present at time of delivery or incorrect addresses supplied by the sender.
To make a claim, please contact our customer service specialists at customerservice@organicstyle.com or 1(877) 899-2468 between the hours of 9am to 5pm, Monday thru Friday, Pacific Standard Time.
Items That Are Not Returnable
OrganicStyle.com does not accept returns of the following items:
- Gift certificates
- Grocery products and Gourmet gift baskets
- Flowers and Plants*
- Any item that has obvious signs of use
- Any item not returned in the condition it was received
*If any floral or garden item return is a result of our error, the full cost of the merchandise and shipping charges will be refunded.
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