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Public Sector Development Managing the Public Service: Strategies for Improvement Series
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Better Information Practices: Improving Records and Information Management in the Public Service
Publication Date:
01-1999
Stock Status:
In stock
Format:
ISBN No:
978-0-85092-582-1
This book shares best practice in the design of better record management systems.
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Better Policy Support: Improving Policy Management in the Public Service
Mohan Kaul
Publication Date:
01-1997
Stock Status:
In stock
Format:
ISBN No:
978-0-85092-518-0
Looks at ways of improving policy management from personnel, organisational and institutional perspectives.
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Designing Performance Appraisals: Assessing Needs and Designing Performance Management Systems in the Public Sector
Noella Jorm, Sam Agere
Publication Date:
01-2000
Stock Status:
In stock
Format:
ISBN No:
978-0-85092-630-9
Through case studies in Barbados, Samoa and Tonga this book shows how to measure performance in the delivery of service to the public.
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Empowering the Customer: The Citizen in Public Sector Reform
Victor Ayeni
Publication Date:
01-2001
Stock Status:
In stock
Format:
ISBN No:
978-0-85092-649-1
This publication explores some of these recent strategies in public sector reforms.
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From Problem to Solution: Commonwealth Strategies for Reform
Mohan Kaul
Publication Date:
1996
Stock Status:
In stock
Format:
ISBN No:
978-0-85092-452-7
This book develops a framework for productive public service reforms, based on successful innovations and practical strategies developed and implemented across the Commonwealth.
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Introducing New Approaches: Improved Public Service Delivery
Mohan Kaul
Publication Date:
01-1998
Stock Status:
Out of stock
Format:
ISBN No:
978-0-85092-564-7
Sets out various practices for better service provision across the Commonwealth, emphasising the choice available.
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Managing Change: The Evolving Role of Top Public Servants
Publication Date:
01-1999
Stock Status:
In stock
Format:
ISBN No:
978-0-85092-584-5
This study is an inquiry into how permanent secretaries around the Commonwealth see their jobs.
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Managing Change in Local Governance
Andrew Nickson, Munawwar Alam
Publication Date:
05-2006
Stock Status:
In stock
Format:
ISBN No:
978-0-85092-836-5
This book explores the reasons for making changes in local government reform programmes and applies recent thinking in change management to the particular challenges facing all those who are seeking to make their local governance systems more responsive.
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