CFI Group uses the science of customer satisfaction to turn “voice of the customer” data into strategies for measurable results. No other survey and analysis methodology can capture the customer feedback you need and project the financial impact of change. This system provides key performance metrics and identifies improvement opportunities for maximum ROI. Make sound, informed, strategic business decisions that protect your greatest asset: your customer.
New white paper: Top 10 Customer Satisfaction Survey Best Practices
The Satisfied Customer: Winners and Losers in the Battle For Buyer Preference is now available in paperback.
Introducing RetailMonitorSM by CFI Group - our new retail performance tracking solution!
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CFI Group USA, L.L.C.
625 Avis Drive
Ann Arbor, MI 48108
USA
Tel: +1.734.930.9090
Fax: +1.734.930.0911
E-mail: contactcfi@cfigroup.com
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