• TRI Advantages
• Document Delivery: Recent Examples
• Our Sources
• Our Service
• Competitive Pricing

• We provide articles, books, reports, studies, conference proceedings, patents, company literature, standards, specifications, and regulations - any document of any kind in any language printed anywhere in the world
• Translations in any language performed by a network of 15 subject specialists
• Copies of information and data stored electronically on proprietary and public databases, CD ROMS and the Internet
• Complete information "packages" on specific research projects, including journal articles, reports, patents, standards, translations of specific articles or patents, etc. provided by mail, fax, or electronically
• Turnaround time - same hour, same day, overnight. . .

Document Delivery: Recent Examples

In addition to the thousands of routine documents we provide every year, these examples illustrate some of our more unique capabilities:

• Product literature and pricing on twelve newly-introduced European products, provided in 48 hours.
• Retrieve, photocopy, and resolve copyright issues for a mixture of newspaper, trade journal and magazine articles to be included in a Fortune 500 corporation's "board book".
• Technical specifications for a Portuguese electronics component - obtain and translate in 72 hours.
• Congressional subcommittee position papers on abuses in the sale of home oxygen concentrators.
• Technical literature published in 1980 for a product still being produced in 1997.
• Table of contents of an unnamed conference on agricultural pesticides held in Wiesbaden, Germany in "1994 or 1995".
• Deliver fifty articles to six end users at a single company within 12 hours.
• Unpublished overhead slides and notes from an author's conference presentation.
• Submission of 27 Freedom of Information Act requests.
• A listing of all conferences/symposiums held on the subject of ultra-high modulus polyethylene.
• Identify and locate "present day" conference sponsor for a 1958 German Symposium.
• Newspaper articles from a local paper (not online) detailing plant expansion.
• Provide copies of 40 retrospective medical documents (1968 - 1990) in "clean copy" format for submission to FDA in one week.
• Curriculum vitae of emerging waste treatment technology expert from Rome, Italy faxed by tomorrow.
• Package inserts on a particular diagnostic instrument from its French manufacturer.

• Our 25 years of experience enable us to fill routine orders as well as the most obscure.
• Creative fulfillment of tough and rush orders with an overall 97% fill rate.
• 100% customer driven: customer defined formats for order placement and delivery, invoicing and reporting.
• Our network of 20 "stringers" daily access the world's largest libraries and information centers as well as hundreds of specialized vendors, enabling us to get almost anything in print worldwide.
• Fast, accurate translations by industry specialists presented in any format - disks, overheads, etc.
• Provision of unpublished statistics and texts.
• Requests always accepted for information on any topic - without specific citations.
• Development of "virtual" collections from worldwide sources that parallel the product lines and business interests of our requesters.
• Careful copyright tracking of unusually high copyrights and identification of least expensive sources for these documents.

In addition to the 130,000+ periodical titles and infinite proceedings and symposium documents which are available locally.

Our unique niche as the "vendor of last resort" enables us to provide the entire spectrum of requested literature - from the straightforward to the most elusive. We offer the best rush service and pricing in the industry. Customer service is our specialty. We take your deadlines seriously and provide timely reporting. Your individual requirements define our service: you tell us how you would like to send and receive your orders, how your invoice should be organized, how often you would like status reports, what kind of special reports you need and any other details you require.

We are able to maintain competitive pricing due to our economies of scale and highly experienced staff who know where to obtain the lowest cost documents, the fastest service and the lowest copyright arrangements.