TVA’s Mission and Values

TVA Mission

Serving the Valley Through Energy, Environment, and Economic Development

Our Values

Integrity

• We do what we say we will do.
• Our actions, our words are consistent, honest, ethical.
• We work to earn each other’s trust.

Respect

• We value everyone and everyone’s work.
• We treat each other with respect and dignity.
• We assume innocence.

Accountability

• We are serious about safety.
• We work on the right things. We are accountable for results.
• We follow the rules. We use TVA resources wisely.

Teamwork

• We collaborate. We strive for engagement.
• We interact through rapport.
• We play on a bigger TVA team.

Continuous Improvement

• We set high standards and goals based on external benchmarks.
• We are self-critical. We seek new ideas.
• We investigate and solve problems. We learn from our mistakes.

Honest Communication

• We listen to understand. We speak to be understood
• We give and receive meaningful feedback.
• We seek other opinions. We value different perspectives.

Flexibility

• We welcome and adapt to change.
• We respond quickly to customer needs.